Summary
Work History
Education
Skills
Timeline
Generic

India Vann

Charlotte,NC

Summary

Dedicated professional, 15 yrs experience as a reliable customer service representative with the same amount of experience in Healthcare services. Proficient in problem solving with the ability to multi-task. 2years experience as a passionate school teacher engaging students on all levels, enhancing their social and academic development.

Work History

Teacher

God's Creation Scholar Academy
06.2023 - Current
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported student physical, mental, and social development using classroom games and activities.

Cleaning Professional

Cityclean7040
04.2023 - Current
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Customer Service Representative

Walmart.com
09.2021 - 03.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Caregiver, Special Needs

J&D Healthcare Service
07.2017 - 03.2020
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.

Education

Associate of Applied Science - Human Services

Stanly Community College
Albemarle, NC
08.2022

High School Diploma -

North Mecklenburg High School
Huntersville, NC
06.2002

Skills

  • Customer Consulting
  • Active Listening
  • Microsoft Excel
  • Problem-Solving Ability
  • Multi-Line Telephone Operation
  • Microsoft Word
  • Child Development
  • Public Speaking
  • Documentation
  • Assisting with Daily Living
  • Information Collection
  • Dietary Needs
  • Quality Patient Care
  • Patient Care Activities
  • Emotional and Social Support
  • Room Cleaning and Restocking

Timeline

Teacher

God's Creation Scholar Academy
06.2023 - Current

Cleaning Professional

Cityclean7040
04.2023 - Current

Customer Service Representative

Walmart.com
09.2021 - 03.2023

Caregiver, Special Needs

J&D Healthcare Service
07.2017 - 03.2020

Associate of Applied Science - Human Services

Stanly Community College

High School Diploma -

North Mecklenburg High School

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India Vann