INDIA WILLIAMS
AUGUSTA,US
Summary
Management professional with a robust strategic planning and team leadership foundation, developed through hands-on experience in nonprofit consulting and project management. Demonstrates strong data analysis and strategic communication skills, enhancing community engagement and organizational effectiveness. Passionate about fostering collaborative environments and driving innovative solutions to advance organizational goals.
Overview
3
3
years of professional experience
Work History
Associate Consultant
ADP
Augusta, GA
07.2025 - Current
- Deliver end-to-end payroll and HR support for 40+ business clients, ensuring compliance with federal and state regulations.
- Resolve complex client issues, manage time-sensitive requests, and de-escalate concerns with strong communication.
- Collaborate with internal teams to streamline processes and improve overall client experience.
- Document case resolutions and track client interactions in CRM systems for consistent follow-up.
- Recognized for problem-solving ability and client relationship management.
Intern
Velasco Family Foundation
Gainesville, GA
01.2025 - 05.2025
- Launched the foundation’s first official Instagram account, increasing online engagement
- Curated and submitted deliverables for UGA’s Service Learning Partnership, including social media strategy, grant writing, and website redevelopment proposals
- Designed promotional materials for youth programs and conducted website audits for improved user experience
- Created standardized donation receipts to enhance donor communication and compliance
- Developed interactive digital content that captured audience attention, leading to measurable improvements in follower growth and interaction rates.
- Conducted comprehensive audits of website usability, identifying key areas for improvement that resulted in a more streamlined user experience.
- Coordinated with student teams on grant applications, ensuring alignment with funding requirements and increasing the likelihood of successful funding.
- Provided mentorship to peers on effective communication strategies, fostering a collaborative environment that encouraged knowledge sharing.
Intern
Habitat for Humanity Hall County
Gainesville, GA
01.2025 - 05.2025
- Analyzed seven years of grant application data to identify funding patterns and inform future applications
- Created detailed internal reports tracking donor history, funding, and application status
- Assisted with inventory analysis, improving understanding of sales performance and inventory turnover
- Researched and updated the community resource database, enhancing outreach and accuracy
- Initiated a comprehensive update of the internal community directory, verifying contact details and maintaining community connections
Lead Resident Assistant
Brenau University
Gainesville, GA
08.2022 - 05.2025
- Supervised and mentored a diverse team of Resident Assistants, fostering a collaborative team culture and promoting leadership development
- Designed and facilitated professional development workshops on communication, conflict resolution, and team dynamics
- Planned and executed residential programs, increasing student participation and enhancing community building
- Improved residential communication and support systems through innovative outreach strategies
Education
Bachelor of Business Administration - Management
Brenau University
Gainesville, GA05.2025
Skills
- Project Management
- Risk Management
- Social Media Management
- Strategic Planning
- Problem Solving
- Grant Writing
- Team Leadership
- Time Management
- Data Analysis
- Strategic Communication
- Marketing Management
Awards
May Queen, 2025: Elected by the student body to represent campus traditions, Brenau Spirit Award: Recognized for outstanding campus involvement, Women’s Leadership Colloquium Scholarship Recipient, Lettie Pate Whitehead Scholarship Recipient, Dean’s List, Fall 2024
ADDITIONAL INFORMATION
- LEADERSHIP ACTIVITIES
- Delta Sigma Theta Sorority, Inc. - Treasurer & Program Planning and Development Chair (Aug 2023 – May 2025)
- National Pan-Hellenic Council (NPHC) - Secretary (Aug 2024 – May 2025)
- Tau Sigma Dance Fraternity - Manager (Nov 2023 – May 2025)
Timeline
Associate Consultant
ADP
07.2025 - Current
Intern
Velasco Family Foundation
01.2025 - 05.2025
Intern
Habitat for Humanity Hall County
01.2025 - 05.2025
Lead Resident Assistant
Brenau University
08.2022 - 05.2025
Bachelor of Business Administration - Management
Brenau University