Indira Delgadillo
Weehawken,New Jersey
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Marshalls TJX Companies
10.2016 - Current
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Education
Bachelor of Science - Business Administration
Saint Peters University
Jersey City, NJ11.2022
Associate of Science - Accounting
Hudson County Community College
Jersey City, NJ05.2020
Skills
- Complex Problem-Solving
- QuickBooks
- Kronos Workforce Timekeeper
- Organization and Time Management
- PTO Accrual
- Payroll Administration
- Risk Management
- MS Office Expertise
- Proactive and Self-Motivated
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
References
Razel Bacani | (201) 492 – 2422
Store Manager - Marshalls
Kelvyn Vargas | (862) 823 – 3312
Store Manager - Marshalls
Ammad Awan | (917) 847 – 0200
District Manager – Marshalls
Timeline
Assistant Store Manager
Marshalls TJX Companies
10.2016 - Current
Bachelor of Science - Business Administration
Saint Peters University
Associate of Science - Accounting
Hudson County Community College
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