INDIRA KRCIC
BA&SH
College Point,NY
3
Languages
12
years of professional experience
Spearheaded strategic initiatives across luxury fashion departments to optimize operations and elevate brand standards.,Orchestrated team efforts in mastering new systems, fostering a culture of continuous improvement and fast-paced learning.,Championed sales growth by directing visual presentation enhancements and driving performance metrics.
Work History
District Manager
5 Years 5 Months- Supported multiple retail locations across Long Island in driving sales and operational success.
- Assisted in developing and executing strategic plans to meet sales targets and enhance customer service.
- Aided in recruiting, hiring, training, and developing store managers and teams for high-performance cultures.
- Monitored key performance metrics and provided insights and coaching to improve results.
- Facilitated consistent execution of visual merchandising and operational standards.
- Collaborated with cross-functional teams on marketing initiatives and community events.
- Managed budgets, inventory, payroll, and expenses to optimize performance.
- Conducted regular store visits to uphold brand standards and ensure customer satisfaction.
Store Manager
1 Year 11 Months- Partner with Regional Manager to identify opportunities for operational improvements, sales growth, and store performance.
- Recruit, hire, onboard, and train high-performing sales teams.
- Maintain luxury visual standards in collaboration with the East Coast Visual Merchandising Manager.
- Lead daily sales floor operations, ensuring accurate replenishment, organization, and elevated client experience.
- Execute opening and closing procedures, including register accountability and cash handling.
- Manage transfers, shipments, charge sends, and inventory flow with precision and efficiency.
- Prepare and execute physical inventory counts and reconciliations.
- Motivate and coach team members to consistently meet and exceed daily and monthly sales goals.
- Provide personalized styling expertise and in-depth product knowledge to clients.
- Partner with Head of IT on daily inventory polling and system accuracy.
- Conduct product seminars for company employees.
- Report sales performance, schedules, and operational updates to the New York Area Manager.
Client Advisor
4 Years 10 Months- Deliver exceptional client service and build lasting relationships through personalized styling and product knowledge.
- Consistently achieve weekly and monthly sales goals.
- Place and manage customer special orders and track shipments.
- Assist with product seminars and brand education initiatives.
- Maintain store standards for cleanliness, merchandising, and service excellence.
Education
Bachelor of Arts - Early Childhood Education
School of Education
Skills
Oversaw luxury retail management to optimize customer satisfaction and operational efficiency.
Led team leadership programs focused on staff development and performance enhancement.
Implemented innovative visual merchandising techniques to attract clientele.
Directed inventory management and operations to ensure seamless workflow.
Formulated sales strategies and enhanced client relationships for business growth.
Leveraged Microsoft Excel
PowerPoint
and Word to support reporting and presentations.
Cultivated a reputation as a fast learner
demonstrating strong detail orientation and results-driven mindset.
Exhibited critical thinking and multitasking abilities to meet operational demands.
LANGUAGES
Bosnian – Native
English – Fluent
German – Conversational
Timeline
District Manager
BA&SH
03.2021 - CurrentRead More
Store Manager
Equipment
05.2018 - 04.2020Read More
Client Advisor
James Perse
11.2014 - 09.2019Read More
Southern Connecticut State University
Bachelor of Arts from Early Childhood Education
Read More