Professional with empathy and a strong focus on customer service seeking a more significant role at a larger retail establishment. Three years of experience answering questions over the phone and in person in a retail store where I used my creative thinking and problem-solving skills to keep a 99% satisfaction rate. Advocating and educating patients is a strong suit of hers. Accomplished at providing immediate care and collaborating with colleagues to ensure successful practices. Highly effective and at ease working with people at all levels of an organization.