Indou Dia
Silver Spring,MD
Summary
Dynamic Retail Associate with a proven track record of driving sales and enhancing customer engagement at Loft Outlets , Old Navy and Walmart. Excelled in store maintenance and customer service, demonstrating a positive demeanor and effective team collaboration. Skilled in cash register operation and adept at fostering positive customer relationships. Achieved significant improvements in customer satisfaction and store efficiency.
Overview
2
2
years of professional experience
Work History
Personal Babysitter
Baah Family
10.2024 - 01.2025
- Provided a safe environment for children, ensuring their well-being and security at all times.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Handled emergencies effectively, demonstrating quick thinking and responsiveness in high-stress situations.
Retail Associate
Loft Outlets
02.2024 - 06.2024
- Provided excellent customer service and support to customers in a fast-paced retail environment
- Maintained a clean and organized store environment that met all safety standards
- Arranged and display merchandise to promote sales
- Recommended, select, and help locate and obtained merchandise based on customer needs and desires
Retail Associate
Old Navy
11.2023 - 01.2024
- Set up promotional displays and signage to increase sales
- Performed upkeep and optimization of store to maintain pleasant shopping atmosphere
- Assisted customers with locating items and finding prices
Cashier
Walmart
11.2022 - 07.2023
- Informed customers of special promotions, loyalty programs, and discounts
- Verified that customers are of legal age to purchase restricted items
- Performed opening and closing duties such as counting money, balancing registers and reconciling discrepancies
- Developed and maintained a positive working relationship with customers
Education
High School Diploma -
Clarksburg High school
Clarksburg, MD06.2024
Skills
- Cash Register Operation
- Store maintenance
- Customer Engagement
- Positive and engaging demeanor
- Team collaboration
- Customer service excellence
- Child safety
- Infant care
- Housekeeping support
- Meal and snack preparation
- Active listening
- Licensed driver
Languages
French
Native or Bilingual
Timeline
Personal Babysitter
Baah Family
10.2024 - 01.2025
Retail Associate
Loft Outlets
02.2024 - 06.2024
Retail Associate
Old Navy
11.2023 - 01.2024
Cashier
Walmart
11.2022 - 07.2023
High School Diploma -
Clarksburg High school
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