Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Indy Phan

Fort Wayne,IN

Summary

Proven team player with a strong work ethic from Pho Indy, adept in customer service and problem-solving. Excelled in multitasking and maintaining high standards of cleanliness and organization, enhancing customer satisfaction. Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cashier

Pho Indy
01.2018 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Prep Cook

Pho Indy
01.2018 - Current
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Drink Maker

Pho Indy
01.2018 - Current
  • Managed cash transactions accurately while maintaining responsibility for the register''s contents throughout shifts.
  • Ensured a safe working environment by adhering to proper food handling procedures, sanitation guidelines, and workplace safety protocols.
  • Maintained a clean and organized workspace, ensuring efficiency and compliance with health regulations.
  • Received positive feedback from customers for attentiveness, drink-making skills, and friendly demeanor.

Dishwasher

Pho Indy
01.2018 - Current
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Volunteer

Harvest Food Bank
10.2023 - 11.2023
  • Assisted with handing out food for families


Education

Bachelor of Science - Computer Engineering

Indiana University - Purdue University Fort Wayne
Fort Wayne, IN
05.2028

Skills

Customer Service

Customer Assistance

Work Ethic and Integrity

Patience and Empathy

Time management skills

Teamwork and Collaboration

Problem-Solving

Certification

Certified Entry-Level Python Programmer certification

Timeline

Volunteer

Harvest Food Bank
10.2023 - 11.2023

Cashier

Pho Indy
01.2018 - Current

Prep Cook

Pho Indy
01.2018 - Current

Drink Maker

Pho Indy
01.2018 - Current

Dishwasher

Pho Indy
01.2018 - Current

Bachelor of Science - Computer Engineering

Indiana University - Purdue University Fort Wayne

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Indy Phan