Ines Reyes
Chicago,IL
Summary
Retail management professional with over 30 years of experience. Proven track record in supervising teams and driving sales growth through strategic initiatives. Committed to enhancing customer satisfaction and operational efficiency while resolving issues effectively.
Overview
34
34
years of professional experience
Work History
Assistant Manager
Biglots
Longwood, FL
08.2016 - Current
- Open &; close store ,unload truck ,put out stock daily ,assign team their work for each day and push for sales.
- Oversaw daily store operations, ensuring efficient workflow and adherence to company standards.
- Increased overall store profitability by analyzing product performance data & adjusting pricing/markdowns accordingly
- Supervised and trained a team of XX employees, providing guidance and support to maximize productivity
- Collaborated with manager to create strategies that achieved sales targets and enhanced customer satisfaction.
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
Lead Supervisor
Beall's Outlet
Longwood, FL
02.2022 - 06.2022
- Supervised team of XX employees, fostering collaboration and efficient workflow
- Managed inventory levels and implemented strategies to minimize waste and reduce costs by XX%
- Facilitated weekly team meetings to align on goals, resolve issues, and communicate updates on company policies
- Oversaw store operations from opening to closing, ensuring seamless service delivery
Store Manager
Dollar Tree
Niles, IL
02.2000 - 07.2004
- Oversaw store operations, driving sales, enhancing customer service, managing inventory, and supervising staff
- Managed team of XX employees, delivering training, coaching, and performance evaluations to maintain productivity and customer satisfaction
- Managed daily store operations and ensured compliance with company policies.
- Trained and mentored staff to enhance customer service skills.
- Oversaw inventory management and maintained stock levels effectively.
Store Manager
Rainbow Shops
Chicago, IL
04.1992 - 01.2000
- Implemented effective strategies to drive sales growth and achieve revenue targets on a consistent basis
- Managed store operations encompassing sales, customer service, inventory management, and staff supervision to ensure seamless functionality
- Implemented effective loss prevention measures resulting in a XX% reduction in inventory shrinkage
- Executed store audits to evaluate visual merchandising standards and implement adjustments for enhanced product presentation
Education
GED -
GED HOME COURSES
Lynbrook, NY11-1986
Skills
- Sales
- Retail sales
- Sales strategies
- Customer service
- Supervisory experience
- Leadership
- Team leadership
- Staff training
- Retail management
- Inventory management
- Cash handling
- Visual merchandising
- Merchandising
- POS
Timeline
Lead Supervisor
Beall's Outlet
02.2022 - 06.2022
Assistant Manager
Biglots
08.2016 - Current
Store Manager
Dollar Tree
02.2000 - 07.2004
Store Manager
Rainbow Shops
04.1992 - 01.2000
GED -
GED HOME COURSES