Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ines Touma

Miami,United States

Summary

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Now currently seeking a career path in the medical industry.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Baptist Medical Eye Care
Miami, FL
09.2023 - Current
  • Enterprise PM Operation
  • Apptbook Operation
  • Patient EHR
  • Nextgen Software Operation
  • Assessed patient's knowledge of medication, dosage instructions, interactions and contraindications.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Processed payments from patients using a variety of payment methods including credit cards, checks and money orders.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Scheduled appointments and maintained and updated appointment calendars.

Store Manager

Luna Boutique
Miami, FL
06.2018 - 10.2021
  • Managed inventory tracking and physical inventory
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Recruited and trained new employees to meet job requirements.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Purchase clothing merchandise weekly at vendors

Education

Phlebotomy Certification

Professional Career School
Miami, FL
09.2023

Medical Assistant Certification

Professional Career School
Miami
09.2023

CPR Certification

Professional Career School
Miami, FL
09.2023

IV Therapy Certification

Professional Career School
Miami, FL
09.2023

High School Diploma -

U.E. Nuestra Senora De Lourdes
Venezuela

Skills

  • 3 Years Medical Front Desk Experience
  • 10 Years Customer Care Experience
  • Phlebotomy Certificate
  • CPR Certified
  • ECG Certified
  • IV Therapy Certified

Timeline

Front Desk Receptionist

Baptist Medical Eye Care
09.2023 - Current

Store Manager

Luna Boutique
06.2018 - 10.2021

Phlebotomy Certification

Professional Career School

Medical Assistant Certification

Professional Career School

CPR Certification

Professional Career School

IV Therapy Certification

Professional Career School

High School Diploma -

U.E. Nuestra Senora De Lourdes

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Ines Touma