Ines Mounia Konan
Tulsa
Summary
Results-driven Assistant Manager with 10 months of hands-on leadership experience in a fast-paced bakery environment. Proven ability to lead teams, manage daily operations, train staff, and maintain high standards of product quality and customer satisfaction. Strong communicator who prioritizes team morale, efficiency, and operational excellence. Ready to step into a Store Manager role and drive performance improvements.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Manager
Reasors Grocery Store
Tulsa, OK
07.2025 - Current
- Lead daily bakery operations, ensuring all products are prepared, packaged, and ready for sale.
- Delegate tasks effectively to team members to maintain workflow and productivity
- Open and close the bakery, ensuring smooth transitions between shifts
- Monitor product dates and shrink to reduce waste and maintain compliance
- Maintain cleanliness, organization, and full product displays on the sales floor
- Handle customer concerns professionally, resolving issues to maintain satisfaction
- Manage inventory and assist with ordering to ensure adequate stock levels
- Step in as cake decorator when short-staffed, ensuring continued production
- Foster a positive team environment by supporting and communicating with coworkers
Field Organizer
City Of Houston Public Works
Houston
07.2019 - 12.2020
- Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
- Recruited and trained volunteers to handle field canvassing functions.
- Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
- Participated in strategy development and planning to grow organizing program and advance campaigns.
Assistant // Tulsa Global Alliance
01.2017 - 01.2018
- Furthered and Advocated for the principles of citizen diplomacy
- Helped to write state departments proposals
- Assigned in leading foreign delegations
- Encouraged international understanding and involvement.
Public Relation Intern
Meli’s COM
01.2016 - 01.2017
- Assisted the PR account teams in execution of program tactics with the objective of promoting and raising awareness for the organization client’s brand
- Participated and contributed to brainstorms for client campaigns.
Education
Bachelor of Arts - International Relation And Business
Oral Roberts University
Tulsa, OK 08.2016 - 05.2019
Associate of Arts - Political Science And Government
Norfolk Community College
Norfolk, NE 01.2014 - 05.2015
Skills
- Microsoft Office
- Python
- Coordinate Events
- Supplier Relations
- Budget Control
- Customer Proposals
- Organizational Leadership
- Complaint Management
- Multicultural Populations
- Standardized Testing Techniques
- Social Perceptiveness
- Performance Assessment
Languages
- French
- English
Timeline
Assistant Manager
Reasors Grocery Store
07.2025 - Current
Field Organizer
City Of Houston Public Works
07.2019 - 12.2020
Assistant // Tulsa Global Alliance
01.2017 - 01.2018
Bachelor of Arts - International Relation And Business
Oral Roberts University
08.2016 - 05.2019
Public Relation Intern
Meli’s COM
01.2016 - 01.2017
Associate of Arts - Political Science And Government
Norfolk Community College
01.2014 - 05.2015