Hi, I’m
Inessa Rokotyansky
Medical Assistant
Jacksonville,FL
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
17
years of professional experience
Work History
Most Wanted Transport. LLCJacksonville, FL
Office Clerk
04.2017 - Current
Job overview
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
My Care of North FloridaJacksonville, FL
Personal Caregiver
06.2012 - 11.2022
Job overview
- Maintained clean and well-organized environment for client happiness and safety.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Assisted patients with bathing, dressing, daily hygiene care and grooming.
- Provided patients with transportation to and from doctor appointments.
- Supervised medication administration, personal hygiene and other activities of daily living.
Washington State Vancouver, WA
Personal Caregiver
08.2007 - 10.2012
Job overview
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted patients with daily personal hygiene.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Transported patients to medical, dental and personal care appointments.
Pacific Medical GroupPortland, OR
Medical Assistant
06.2006 - 08.2008
Job overview
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Conducted insurance verification and pre-certification and pre-authorization functions.
Education
High School #3, Krasnoyarsk, Russia
High School Diploma
06.1994
Krasnoyarsk Assembly College, Krasnoyarsk, Russia
Some College (No Degree) from Engineer of Economy
Everest College, Portland, OR
Some College (No Degree) from Medical Assisting
Skills
- Telephone Reception
- Information Verification
- Scanning and Copying
- Scheduling
- Medical Terminology
- Patient Charting
Languages
Russian
Professional
Ukrainian
Professional
English
Professional
Timeline
Office Clerk
Most Wanted Transport. LLC
04.2017 - Current
Personal Caregiver
My Care of North Florida
06.2012 - 11.2022
Personal Caregiver
Washington State
08.2007 - 10.2012
Medical Assistant
Pacific Medical Group
06.2006 - 08.2008
High School #3
High School Diploma
Krasnoyarsk Assembly College
Some College (No Degree) from Engineer of Economy
Everest College
Some College (No Degree) from Medical Assisting
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