INETTA S RIDDICK
Virginia Beach,VA
Summary
Skilled motor vehicle operator with a clean driving record, dedicated to safely transporting people or cargo. Possessing advanced familiarity with geography and environmental factors, able to navigate efficiently and effectively. Demonstrates strong ability to read and understand highway and street signs, as well as traffic signals. Experienced medical transportation professional with a proven track record in safely and timely transporting patients. Recognized for reliability and strong focus on team collaboration, consistently achieving outstanding results. Excels in communication and organization, ensuring seamless operations through adaptability and efficiency.
Overview
27
27
years of professional experience
Work History
Non-Emergency Medical Transportation Driver
Modivcare
03.2018 - Current
- Answered or directed customer queries as appropriate
- Monitored road conditions and traffic to identify time-effective routes on a daily basis
- Transported passengers, packages and equipment while observing safety and traffic regulations daily
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Demonstrated excellent customer service skills, addressing patient concerns promptly and professionally.
- Increased company''s reputation by consistently receiving positive feedback from both patients and healthcare providers.
- Developed strong relationships with regular patients to foster trust in our services.
- Reduced missed appointment rates by consistently arriving on time and communicating effectively with healthcare providers.
School Bus Driver
Virginia Beach City Public Schools
02.2016 - 08.2018
- Protected bus riders by consistently following traffic laws and mandatory safety regulations
- Prevented harassment, safety violations, and other unauthorized behaviors with effective management of bus environment
- Identified and reported maintenance concerns to management based on routine pre- and post-trip inspections
Pharmacy Technician
Harris Teeter
07.2013 - 02.2018
- Contacted clinics or physicians to request patient prescription refills daily
- Followed medication-handling techniques and industry best practices to minimize risk and maintain accuracy
- Inspected drug storage sites to monitor drug supply expiration and maintain proper supply levels
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Resolved third-party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Pharmacy Technician
Eckerd
03.1998 - 07.2013
- Supported pharmacists by measuring, counting and labeling prescriptions 100%
- Minimized risk and maintained accuracy through consistent adherence to proper medication-handling techniques and industry best practices 100%
- Contacted clinics or physicians to request patient prescription refills daily
- Followed medication-handling techniques and industry best practices to minimize risk and maintain accuracy
Education
Not Applicable - General Studies
FIRST COLONIAL HIGH
Virginia Beach, VA06-1988
Skills
- Passenger Assistance
- Ability To Learn
- Greeting Customers
- Equipment Operation
- Cdl License
- Team player attitude
- Strong Navigation Skills
- Defensive Driving
- Professionalism and Courtesy
- Safe driving techniques
- Time Management
- Adaptability and Flexibility
Timeline
Non-Emergency Medical Transportation Driver
Modivcare
03.2018 - Current
School Bus Driver
Virginia Beach City Public Schools
02.2016 - 08.2018
Pharmacy Technician
Harris Teeter
07.2013 - 02.2018
Pharmacy Technician
Eckerd
03.1998 - 07.2013
Not Applicable - General Studies
FIRST COLONIAL HIGH
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