INEZ IBARRA

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive a positive first impressionon.
• Answered central telephone system and directed calls accordingly.
• Operated central telephone system to efficiently direct calls and enhance communication.
• Addressed and resolved customer problems and complaints to improve satisfaction.
• Responded to inquiries from callers seeking information.
• Answered a large volume of incoming calls daily to resolve customer issues and schedule appointments.

• Coordinated resident events to increase community engagement and participation.
• Managed administrative tasks to support efficient housing services and timely resident communication.
• Assisted in the coordination of resident events, enhancing community engagement and participation.
• Greeted office visitors, answered inquiries, and directed individuals to appropriate locations.
• Greeted incoming office visitors, answered questions, and directed individuals to office locations.

• Built team cohesion for sorority athletics programs, enhancing communication, collaboration, and personal growth among members.
• Organized and managed intramural teams and events, driving smooth execution and encouraging high participation.
• Coordinated schedules, facilities, and resources for athletic events, promoting engagement and inclusive participation.
• Served as team builder for sorority athletics programs, fostering communication, collaboration, and personal growth among team members.
• Coordinated schedules, facilities, and resources for athletic events, facilitating engagement and fostering inclusive participation.

• Welcomed conference attendees and provided exceptional customer service throughout their stay.
• Facilitated residence hall check-in and check-out processes, managing room key distribution and inventory.
• Performed front desk operations, answered questions, and responded to guest requests in a professional and timely manner.
• Coordinated housing assignments, guest accommodations, and event preparation to streamline conference logistics.
• Contributed to creating a positive experience for conference attendees by providing friendly, solution-oriented support in a fast-paced environment.
• Collaborated with Housing & Residence Life staff to ensure safe, organized, and efficient conference operations.
• Collaborated with Housing & Residence Life staff to maintain safe and organized conference operations.
• Maintained accurate records using Microsoft Excel and housing management systems.

Expected in May 2027