Inga Gluszak
Lakewood Ranch
Summary
I'm a student and a dedicated worker. In recent months, I have been working on my coaching and leadership skills, as well as playcalling the floor and navigating closes. I am constantly working with my shift supervisors on what I can do better for myself and my partners, both on and off the floor. I am passionate about my job and plan on staying with Starbucks for years to come. My coworkers and customers are always my number one priority, but I am also able to maintain a quick and efficient pace on the floor.
Overview
2
2
years of professional experience
Work History
Barista/Barista Trainer
Starbucks
11.2024 - Current
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Assisted customers with product selection, enhancing overall service experience.
- Operated espresso machines and other equipment efficiently during peak hours.
- Trained new staff on operational procedures and customer service protocols.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Created genuine connections with customers and provided a warm, welcoming experience in the café.
- Coached partners on customer connections, upselling, and beverage accuracy.
- Acknowledged successes of the team and individual partners.
- Provided a comfortable and welcoming environment for new baristas.
Team Lead
Panera Bread
01.2024 - 12.2024
- Supervised daily operations to ensure efficient service and product quality.
- Trained and mentored team members on best practices and operational standards.
- Coordinated inventory management to maintain stock levels and minimize waste.
- Implemented customer feedback processes to enhance service delivery.
- Assisted in maintaining cleanliness and organization of work areas.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
Education
Associate of Arts - AA
State College of Florida
Bradenton05-2026
High School Diploma -
Lakewood Ranch High School
Bradenton, FL05-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cleanliness
- Team leadership
Timeline
Barista/Barista Trainer
Starbucks
11.2024 - Current
Team Lead
Panera Bread
01.2024 - 12.2024
Associate of Arts - AA
State College of Florida
High School Diploma -
Lakewood Ranch High School