Inga Zestrea
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over a 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Passionate about creating the best experience, reducing cost, and driving business vision forward. Highly motivated to succeed with a track record of growth within previous companies and dedicated to advancement.
Overview
10
10
years of professional experience
Work History
Event Sales Manager
Forum Social House
02.2022 - Current
- Increased event sales revenue by developing and maintaining strong relationships with clients.
- Enhanced client satisfaction by providing exceptional customer service throughout the entire sales process.
- Managed a diverse portfolio of corporate and social events, effectively coordinating all logistics to ensure seamless execution.
- Collaborated with cross-functional teams, including marketing, operations, and finance to optimize event outcomes and profitability.
- Cultivated new business opportunities by attending industry conferences, networking events, and conducting targeted outreach initiatives.
- Streamlined internal processes for greater efficiency in managing event contracts, invoices, and payments.
- Developed customized event proposals tailored to individual client needs, consistently exceeding sales targets.
Director of Sales
The Parlor
03.2018 - 04.2019
- Pursued sales deals by qualifying clients, building individualized proposals, and preparing final contracts for events with hundreds to thousands of attendees that resulted in sales meeting or exceeding established revenue plans
- Created and managed major high-profile events, while providing reports to the executive leadership team to update financial objectives on a quarterly basis, producing an accurate prognosis of annual profits
- Scheduled and conducted site tours with prospective clients and followed up to influence the decision-making process which guaranteed a higher booking rate
- Addressed customer concerns quickly to drive satisfaction and adjusted operational strategies to identify and mitigate issues which secured the loyalty of our clients and lead the Events Department to its most profitable year.
Event Manager
The Parlor
02.2014 - 03.2018
- Managed a cross functional team and vendor partners' teams to ensure exceptional and original events leading to the growth of our brand and business
- On-boarded and trained the Event Coordinating Team, and facilitated performance evaluations, assessing strengths and weaknesses leading to improved team's strategies
- Managed: event logistics, production, sponsorship contracts, registration, event tools, scheduling, budgeting, staff, etc
- Ensuring, and exceeding event expectations
- Maximized the engagement of event participants by contracting entertainment vendors for versatile activities, leading to an efficient method of expression for brand vision.
Education
Bachelor of Science - Business Administration, Management and Marketing
Academy of Economic Studies - Chisinau
Skills
- Sales pipeline management
- Project management
- Team leadership
- Performance tracking
- Attention to detail
- Sales forecasting
- Product knowledge
- Creative thinking
- Contract negotiation
- Customer engagement
- Adaptability
- Budget management
- Client retention
- Upselling techniques
- Networking abilities
Timeline
Event Sales Manager
Forum Social House
02.2022 - Current
Director of Sales
The Parlor
03.2018 - 04.2019
Event Manager
The Parlor
02.2014 - 03.2018
Bachelor of Science - Business Administration, Management and Marketing
Academy of Economic Studies - Chisinau
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