Hardworking and reliable professional with proactive mindset with great interpersonal and multitasking abilities.
Focused on satisfying customers by providing high-quality service with integrity.
Adept at managing competing priorities, paying attention to compliance issues and legal concerns.
Demonstrated ability to adapt to situations and learn quickly
Enthusiastic about cultivating strong customer and community relationships with a focus on service.
Committed to developing leaders from inside the company.
Bilingual in Spanish and English with cross-cultural experience and sensitivity
Computer experience: Word, Excel, Access, PowerPoint, Publisher, Outlook, Clarus
Overview
35
35
years of professional experience
Work History
Consultant / Language Interpreter
CHINO VALLEY UNIFIED SCHOOL DISTRICT
Chino Valley, AZ
12.2017 - Current
Delivered real-time, accurate oral translations and interpretations for clients.
Verified accuracy by double-checking translations of technical terms and terminology.
Sat in on meetings to provide members with oral translations of conversations and information.
Participate in Community Outreach to develop and maintain positive relationships with the English as a Second Language Community.
Administrative Assistant to the Assistant Superintendent
CHINO VALLEY SCHOOL DISTRICT #51
Chino Valley, AZ
08.2016 - 07.2018
Supported the school district, schools, students, staff and community with a wide variety of administrative and secretarial duties including financial record keeping, organizing and hosting meetings, conferences and awards ceremonies, coordinating direct mailings.
Headed the The Million Word Reading Challenge sponsored by the Rotary Club.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Responded effectively to sensitive inquiries or complaints.
Broker/Owner - Personal Financial Planning
INGER E. JOHNSON
Denver, CO
01.2003 - 12.2004
Recruited, trained and managed a staff of 15 sales professionals and monthly training program to promote leading edge employee presentation and product skills
Communicated with and analyzed customers’ financial needs and goals to develop and implement the most beneficial, customized personal financial plan including the use of mortgages, investments and life insurance
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Developed and implemented successful sales strategies to meet business goals.
Kept up-to-date on regulatory changes affecting business operations.
Senior Financial Analyst
PULTE MORTGAGE CORPORATION
Denver, CO
01.2001 - 01.2003
Implemented the mortgage portion of the Pulte Homes $800 Million acquisition of DelWebb
Created, presented and maintained financial documents and spreadsheets showing revenues, expenses, financial forecasts, budgets, variance analysis and statistical data
Streamlined budget process, performed short and long-term strategic planning, resulting in improved company and department efficiency
Managed corporate budgeting for annual and quarterly forecasts and used benchmarking to create financial models
Administered and maintained data to facilitate tracking and trending analysis
Generated financial reports to garner forecasting, trending and narrative results analysis for management
Manager Western Union Mexico
FIRST DATA CORP
Denver, CO
01.2000 - 01.2001
Conferred with foreign banks regarding money loans and worked closely with lending officers to assess risk factors and ratios
Provided financial analysis for money transfers products to Mexico and created financial models related to revenues and expenses.
Assessed sales statistics to improve strategy and meet quotas.
Built sales forecasts and schedules to reflect desired productivity targets.
International Credit Analyst
CoBANK
Denver, CO
01.1999 - 01.2000
Analyzed financial risk of lending to international corporate accounts and foreign banks, prepared and presented credit action recommendations to account officers and committees.
Presented key information to upper management and executive team for loan recommendations.
Prepared financial ratios and spreads using computer programs to evaluate customer financial status.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Retail Banking
WEST ONE BANK / US BANK
Seattle, WA
05.1991 - 01.1997
Started in the Management Trainee Program at West One Bank in Idaho. Was promoted through the banking positions and in different branch offices starting as a Consumer Loan Officer, being promoted to the Business Analysis and Development Group in Seattle, to Senior Credit Analyst for Corporate Accounts including Star Bucks and Redhook Brewery.
Marketed, investigated, evaluated, structured, distributed and maintained consumer and corporate credits; approved loans within branch authority of up to $250,000 as a consumer loan officer at the retail branch level and later, at the corporate level, addressed trends, cash flow, collateral adequacy, credit history, policy exceptions and profitability with portfolios up to $40 million and credits up to $4 million.
Trained lenders at 33 locations on commercial loan analysis and modeling.
Supported and managed promotional activities to increase bank exposure and reputation in local community.
Free_Lance Translator/Interpreter
Inger Johnson
Moscow, ID
05.1989 - 05.1991
Traveled extensively performing simultaneous interpretation at different conferences on varied topics. Examples are dog judging competitions in Chile, South America, Refrigerator Repair Conferences in California, Maquiladora Conferences in New York, court interpretation in Arizona and Idaho.
Leveraged cultural background knowledge to understand idiomatic meanings of specific expressions.
Translated client documents between languages.
Developed understanding of specialized translation concepts by consulting subject matter experts and research.
Marketed my translation services through Community Outreach.
Attendance Secretary
CHINO VALLEY HIGH SCHOOL
Chino Valley, AZ
07.2016 - 12.2017
Recorded and tracked daily attendance of students by entering information into the school software system.
Answered office phone and greeted visitors to assist callers or screen individuals entering school.
Informed parents of unexcused student absences to discuss with student and take corrective action.
Prepared reports and compiled attendance information for submission to school district and state.
Education
Master of Business Administration (MBA) - Business Administration
ARIZONA STATE UNIVERSITY
Phoenix, Arizona
05.1999
Master of International Management (MIM) - International Finance
THUNDERBIRD, The American Graduate School of International Management
ARIZONA
05.1999
Master of Arts - Translation (Spanish – English)
MONTEREY INSTITUTE oF INTERNATIONAL STUDIES
Monterey, CA
09.1991
Bachelor of Arts - Spanish
UNIVERSITY oF IDAHO
Moscow, ID
05.1989
Skills
Oral and Written Communication
Critical Thinking
Microsoft Office
Informative Research
Confidential Information Protection
Data Analysis
Prioritizing and Planning
Proactive and Focused
Decision Making
Time Management
Relationship Building
Employee Training
Staff Management
Resources Allocation
Strategic Decision-Making
Risk Mitigation and Management
Work Planning and Prioritization
Talent Allocation
Bilingual: Spanish and English
Languages
English – Native, Spanish – Native, German – Basic
Timeline
Consultant / Language Interpreter
CHINO VALLEY UNIFIED SCHOOL DISTRICT
12.2017 - Current
Administrative Assistant to the Assistant Superintendent
CHINO VALLEY SCHOOL DISTRICT #51
08.2016 - 07.2018
Attendance Secretary
CHINO VALLEY HIGH SCHOOL
07.2016 - 12.2017
Broker/Owner - Personal Financial Planning
INGER E. JOHNSON
01.2003 - 12.2004
Senior Financial Analyst
PULTE MORTGAGE CORPORATION
01.2001 - 01.2003
Manager Western Union Mexico
FIRST DATA CORP
01.2000 - 01.2001
International Credit Analyst
CoBANK
01.1999 - 01.2000
Retail Banking
WEST ONE BANK / US BANK
05.1991 - 01.1997
Free_Lance Translator/Interpreter
Inger Johnson
05.1989 - 05.1991
Master of Business Administration (MBA) - Business Administration
ARIZONA STATE UNIVERSITY
Master of International Management (MIM) - International Finance
THUNDERBIRD, The American Graduate School of International Management
School Psychology Practicum Student/Intern at Chino Valley Unified School DistrictSchool Psychology Practicum Student/Intern at Chino Valley Unified School District