Summary
Work History
Education
Skills
Languages
Timeline
Generic

ingmar duran

Queens,new york

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Work History

Bilingual Administrative Assistant

docgo
02 2023 - Current
  • Assisting immigrants seeking asylum.
  • exit planning
  • checking through their profiles courts days, and assisting them with their appoiments
  • Contributed to a positive work environment by fostering open communication between team members and providing support for their needs in a timely manner.

all medical/bio reference lab

bio reference lab
03 2021 - 01 2022
  • covid 19 swabber
  • Provided emotional support to clients and families during difficult times, fostering trust and open communication.
  • demonstrate custumer service and compassion when interactingwith patients
  • Assisted patients in overcoming communication barriers resulting from their injury through speech therapy exercises or alternative methods.

Pharmacy Technician

4bs pharmacy
02 2018 - 02 2019
  • Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
  • assist the pharmacist prepared labels and filled prescriptions.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.

Physical Therapy Aide

Advanced Physical Therapy & Rehab
01 2018 - 01 2019
  • Continuously expanded knowledge base through participation in relevant training opportunities provided by employers or external organizations.
  • Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
  • Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
  • Assisted with treatment and clerical needs of [Number] customers during [Timespan].
  • Recorded patient status in progress notes.

Pharmacy Technician

CVS Pharmacy
01 2015 - 05 2015
  • intern
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
  • Entered and processed patients' prescriptions into internal system.

Education

associate - pharmacy technician

Bramson ORT College
05.2015

certificate - pheblotomist

genesis medical trainning
11.2022

Skills

  • Boosted client satisfaction by providing timely and accurate bilingual support for customer inquiries
  • Handled sensitive information with discretion, ensuring privacy policies were upheld at all times during document handling or translation tasks
  • Managed calendar scheduling for executives, preventing double-booking and optimizing time usage
  • Assisted in the completion of projects by coordinating with team members and ensuring deadlines were met

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Bilingual Administrative Assistant

docgo
02 2023 - Current

all medical/bio reference lab

bio reference lab
03 2021 - 01 2022

Pharmacy Technician

4bs pharmacy
02 2018 - 02 2019

Physical Therapy Aide

Advanced Physical Therapy & Rehab
01 2018 - 01 2019

Pharmacy Technician

CVS Pharmacy
01 2015 - 05 2015

associate - pharmacy technician

Bramson ORT College

certificate - pheblotomist

genesis medical trainning

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ingmar duran