Ingrid Arias
Revere,MA
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
As well as motivated, with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
Work History
Server
Scoozi
Newbury St, Boston, MA
04.2019 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Barcelonawinebar
Massachusetts Avenue, Cambridge, MA
03.2018 - 03.2019
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
High School Diploma -
Nuestra Señora De La Salette
Colombia 12.2014
Skills
- Food Running
- Food Inspection
- Beverage Preparation
- Table Bussing
- Guest Engagement
- Daily Specials Memorization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Scoozi
04.2019 - 10.2023
Server
Barcelonawinebar
03.2018 - 03.2019
High School Diploma -
Nuestra Señora De La Salette
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