Summary
Overview
Work History
Education
Skills
References
Timeline
Intern

Ingrid Bertrand

Flagler Beach,FL

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

25
25
years of professional experience

Work History

Field Support Representative

Redbox
Palatka, FL
06.2019 - Current

Maintained desired inventory levels of dvd's available for customers to rent or purchase during regular site visits in assigned territory. Updated marketing materials while ensuring machines were clean and in proper working order.

Merchandiser

Breakthru Beverage
Jacksonville, FL
04.2018 - 12.2019
  • Managed stock levels by replenishing items in order to maximize profits.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Assisted customers with product selection and offered advice on purchases.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Advised store personnel about upcoming promotions, special offers, discounts.
  • Organized stockroom shelves, racks, cases, bins, and drawers according to product code and size.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Built product displays and placed appropriate signage for merchandise.

Store Manager

Midatlantic Convenience Stores
Richmond, VA
09.2013 - 01.2018
  • Ensured compliance with safety regulations and company policies.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Monitored inventory levels and placed orders to restock shelves.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Updated and maintained store signage and displays.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Education

Bachelor of Science - Retail Management

Utica College
Utica, NY

Skills

  • Customer Service
  • Issue Escalation
  • Route Planning
  • Problem-Solving
  • Inventory Management
  • Training and Mentoring
  • Team Supervision

References

References available upon request.

Timeline

Field Support Representative

Redbox
06.2019 - Current

Merchandiser

Breakthru Beverage
04.2018 - 12.2019

Store Manager

Midatlantic Convenience Stores
09.2013 - 01.2018

Bachelor of Science - Retail Management

Utica College
Ingrid Bertrand