Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ingrid Gonzalez

Wasco,CA

Summary

Dedicated professional with experience at Join and Bone Institute of California, adept in HIPAA compliance and patient-focused care. Demonstrated ability to improve patient satisfaction and product quality, reducing wait times and rejection rates respectively. Skilled in vital sign monitoring and customer service, I excel in fast-paced environments, ensuring high standards of care and service.

Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Medical Assistant

Join and Bone Institute of California
01.2025 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Quality Control Inspector

Sunny Gem
09.2023 - 10.2024
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.

Education

Medical Assistance

UEI College
Bakersfield, CA
04-2025

GED -

Wasco Hight School
Wasco, CA
05-2022

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • Patient-focused care
  • CPR
  • Patient assessments
  • Appointment setting
  • Fluent in [languages]
  • Reliable transportation

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Recognized for going above and beyond the call of duty.
  • Resolved product issue through consumer testing.

Languages

Spanish
Full Professional

Timeline

Medical Assistant

Join and Bone Institute of California
01.2025 - Current

Quality Control Inspector

Sunny Gem
09.2023 - 10.2024

Medical Assistance

UEI College

GED -

Wasco Hight School
Ingrid Gonzalez