Open To Work
Ingrid Rios
Reseda
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bankruptcy Specialist
PennyMac Loan Services
Moorpark
08.2023 - Current
- Managed bankruptcy filings and documentation for clients at PennyMac Loan Services.
- Analyzed financial statements to assess client eligibility for bankruptcy relief.
- Filed documentation on time with bankruptcy courts to avoid delays.
- Followed up with bankruptcy attorneys to ensure timely responses and adherence to all major deadlines, preventing potential delinquencies.
- Managed deadlines for filing and responding to court orders.
- Evaluated personal asset disposition alternatives, advising clients on reaffirmation, redemption, and abandonment agreements.
- Explained the consequences of filing for bankruptcy protection including potential loss of property and damage to credit rating.
Housing Program Assistant
PennyMac Loan Services
Moorpark
07.2022 - 08.2023
- Maintained accurate records of resident information and housing programs to support effective service delivery.
- Coordinated housing inspections to ensure compliance with regulations.
- Assisted residents with housing applications and eligibility verification.
- Facilitated communication between residents and housing authority staff to address resident needs and concerns.
- Provided support during housing program audits and evaluations.
- Arranged referrals for additional services such as housing assistance or financial aid programs.
- Connected clients with local agencies offering additional resources such as housing assistance or job training programs.
- Provided referrals for housing assistance and financial aid programs to connect residents with essential resources.
Home Healthcare Specialist
Home Health Agency
Canoga Park
08.2018 - 07.2023
- Assessed patient health needs and developed tailored care plans to enhance patient outcomes.
- Monitored patient progress and adjusted care plans based on changing health conditions.
- Coordinated with interdisciplinary teams to ensure comprehensive patient care delivery.
- Educated patients and families on effective health management and self-care techniques to promote independence.
- Assisted with daily living activities to support patient independence and comfort.
- Educated patients and families on disease processes, medication management, nutrition, safety measures, and self-care techniques.
- Counseled patients on lifestyle modifications to support optimal health and improve quality of life.
- Communicated effectively with healthcare providers regarding patient status and needs.
Senior Foreclosure Specialist
PennyMac Loan Services
Moorpark
06.2020 - 07.2021
- Provided guidance on loan modification options available for borrowers facing financial hardship.
- Analyzed borrower financial situations to determine eligibility for loan modifications.
- Executed calculations to determine accurate loan payoff amounts.
- Resolved issues during foreclosure process, minimizing potential delays.
- Improved accuracy of documentation by thoroughly reviewing all paperwork and identifying any errors or discrepancies.
- Evaluated and examined files with management prior to foreclosure sale date to formulate bidding instructions.
- Drafted notices of default according to mortgage deed terms.
- Conducted legal research to support case strategies and compliance requirements.
- Supported attorneys by drafting pleadings and motions, enhancing case preparation efficiency.
- Facilitated communication among borrowers, attorneys, and internal departments to ensure smooth case progression.
- Communicated with clients to gather necessary documentation and updates.
- Assessed legal documents for compliance with state laws and accuracy.
- erved as a liaison between clients, attorneys, court officials, and other stakeholders throughout the foreclosure process.
Certified Nursing Assistant
California Health & Rehabilitation Center
Moorpark
01.2019 - 05.2020
- Monitored patient vital signs and reported changes to healthcare team.
- Ensured cleanliness and safety of patient living environments to promote health and comfort.
- Communicated effectively with patients and families about care needs.
- Documented patient interactions and care procedures accurately.
- Collaborated with interdisciplinary teams to support patient wellness.
- Trained new staff on best practices for patient care techniques.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Provided exceptional customer service to patients, families, and guests, fostering a supportive care environment.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Completed thorough patient records and updated healthcare team on patient status, ensuring timely and accurate information flow.
- Organized patient transport requests to ensure timely arrivals for procedures.
- Maintained awareness of government regulations, health insurance changes and financing options.
Education
High School Diploma -
John Burroughs High School
Burbank, CAHanford Adult School
Hanford, CASkills
- Debt negotiation
- HIPAA protocol adherence
- Patient confidentiality
- Data analysis
- Process improvement
- Conflict resolution
- Effective communication
- Attention to detail
- Organizational skills
- Scheduling
- Time management
- Problem solving
- Critical thinking skills
Certification
CPR/ FIRST AID
Languages
Spanish, Full Professional
Languages
Spanish
Native/ Bilingual
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridOn-SiteRemoteSalary Range
$27/hr - $1000/hrTimeline
Bankruptcy Specialist
PennyMac Loan Services
08.2023 - Current
Housing Program Assistant
PennyMac Loan Services
07.2022 - 08.2023
Senior Foreclosure Specialist
PennyMac Loan Services
06.2020 - 07.2021
Certified Nursing Assistant
California Health & Rehabilitation Center
01.2019 - 05.2020
Home Healthcare Specialist
Home Health Agency
08.2018 - 07.2023
High School Diploma -
John Burroughs High School
Hanford Adult School