Ingrid Santiago
Overland Park,KS
Summary
Driven and dynamic professional with a proven track record at Buffalo Wild Wings, adept at multitasking and enhancing team efficiency. Excelled in relationship building and conflict resolution, significantly improving customer satisfaction. Skilled in operating material handling equipment and lifting 30 pounds, demonstrating a strong work ethic and high energy in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Server
Buffalo Wild Wings
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Warehouse Worker
Amazon
11.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- processed returned items.
Education
in Progress - Criminal Justice
Johnson County Community College
Overland Park, KSHigh School Diploma -
Shawnee Mission Northwest High School
Shawnee, KS05.2022
Skills
- Strong Work Ethic
- Performance Improvement
- Team Player
- High Energy and Stamina
- Relationship Building
- Conflict and Complaint Resolution
- Ability to Lift 30 Pounds
- good listener
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Buffalo Wild Wings
01.2024 - Current
Warehouse Worker
Amazon
11.2022 - Current
in Progress - Criminal Justice
Johnson County Community College
High School Diploma -
Shawnee Mission Northwest High School
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