Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ingrid Dayana Vega Niampira

Norwalk,CT

Summary

Dynamic Supervisor with proven leadership at Rehab and Design, enhancing team productivity through effective training and problem-solving. Skilled in staff management and customer service, I implemented efficient workflows that improved client satisfaction. Recognized for fostering a safe work environment and maintaining strict adherence to budgetary constraints.

Overview

2
2
years of professional experience

Work History

Supervisor

Rehab and Design
11.2023 - 03.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Trained new team members on site policies and procedures.
  • Oversaw personnel safety and efforts at work site.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.

Cleaner

Leonard Palazzo
08.2023 - 03.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.


Restaurant Waiter

Restaurante La Preferida
04.2023 - 08.2023
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

Education

Certificate - CPR AED FIRST AID

National CPR Foundation
Norwalk, CT
04-2025

High School Diploma -

Colegio Militar Academia Pantano De Vargas
COLOMBIA
12-2015

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Complex Problem-solving

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Supervisor

Rehab and Design
11.2023 - 03.2025

Cleaner

Leonard Palazzo
08.2023 - 03.2024

Restaurant Waiter

Restaurante La Preferida
04.2023 - 08.2023

Certificate - CPR AED FIRST AID

National CPR Foundation

High School Diploma -

Colegio Militar Academia Pantano De Vargas

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Ingrid Dayana Vega Niampira