Inkak Son
11505 Ridgedale Dr,MD
Summary
Proven F & I Manager with a track record of enhancing customer satisfaction and driving sales at JERRY'S TOYOTA. Skilled in team leadership and sales management, consistently motivated teams to exceed productivity goals. Excelled in decision-making, ensuring high-quality service delivery and resolving disputes efficiently.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
18
18
years of professional experience
Work History
F & I Mgr
JERRY'S TOYOTA
11.2017 - 09.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
F& I Mgr
Passport Nissan
09.2015 - 11.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
F & I Mgr
LINDSAY CDJR
10.2013 - 08.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
F & I Mgr
RUSSEL TOYOTA
02.2007 - 09.2013
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Shin Il High
Seoul , Korea02-1988
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Documentation and reporting
- Sales techniques
- Sales management
Languages
Korean
Native or Bilingual
Timeline
F & I Mgr
JERRY'S TOYOTA
11.2017 - 09.2024
F& I Mgr
Passport Nissan
09.2015 - 11.2017
F & I Mgr
LINDSAY CDJR
10.2013 - 08.2015
F & I Mgr
RUSSEL TOYOTA
02.2007 - 09.2013
High School Diploma -
Shin Il High
Similar Profiles
MATTHEW PLESSMATTHEW PLESS
New Car Sales Manager at Jerry's ChevroletNew Car Sales Manager at Jerry's Chevrolet
Skylar YunSkylar Yun
Ice Cream Scooper at Ben And Jerry's Ice CreamsIce Cream Scooper at Ben And Jerry's Ice Creams
MARY LARGOMARY LARGO
CASHIER at Jerry's CafeCASHIER at Jerry's Cafe
Amy LingleAmy Lingle
Branch Office Administrator at Edward JonesBranch Office Administrator at Edward Jones
Aracely GaitanAracely Gaitan
House Manager at Aracely Maids ServicesHouse Manager at Aracely Maids Services