Inna Kholodovsky
Staten Island,NY
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
14
14
years of professional experience
Work History
Account Manager
Omega Pharmacy Group
109 South Main Street Unit 22
11.2015 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Established and cultivated solid business relationships with new or existing customers.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed over 200 plus accounts
Sales Representative
H.D.Smith
New Jersey
11.2009 - 11.2015
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and implemented sales strategies to increase profits.
Skills
- Solution Implementation
- Continuous Improvements
- Issue Resolution
- Networking Skills
- Compliance Requirements
- Business Development
- Excellent Communication Skills
- Strong Lead Development Skills
- Customer Satisfaction
- Persuasive Communication
Languages
Russian
Native or Bilingual
Timeline
Account Manager
Omega Pharmacy Group
11.2015 - Current
Sales Representative
H.D.Smith
11.2009 - 11.2015