Summary
Overview
Work History
Skills
Languages
Timeline
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Inna Kholodovsky

Staten Island,NY

Summary

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

14
14
years of professional experience

Work History

Account Manager

Omega Pharmacy Group
11.2015 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Established and cultivated solid business relationships with new or existing customers.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
  • Built relationships with customers and community to establish long-term business growth.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Managed over 200 plus accounts

Sales Representative

H.D.Smith
11.2009 - 11.2015
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Developed and implemented sales strategies to increase profits.

Skills

  • Solution Implementation
  • Continuous Improvements
  • Issue Resolution
  • Networking Skills
  • Compliance Requirements
  • Business Development
  • Excellent Communication Skills
  • Strong Lead Development Skills
  • Customer Satisfaction
  • Persuasive Communication

Languages

Russian
Native or Bilingual

Timeline

Account Manager

Omega Pharmacy Group
11.2015 - Current

Sales Representative

H.D.Smith
11.2009 - 11.2015

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Inna Kholodovsky