Innocense Thompson
Zephyrhills
Summary
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
IHOP
Lakeland, FL
09.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Ensured accurate order processing and timely delivery of meals to tables.
- Maintained cleanliness and organization of dining area during peak hours.
To Go- Hostess
IHOP
Lakeland, FL
06.2024 - 12.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed waitlist efficiently during peak hours to optimize customer flow.
- Provided menu information and answered guest inquiries to enhance dining experience.
- Maintained cleanliness of dining area, adhering to health and safety standards.
Education
Certificate - Medical Assisting
Concorde Career College
Tampa, FL12-2026
High School Diploma -
Zephyrhills High School
Zephyrhills, FL06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
Certification
- Certified Medical Assistant Training
Languages
English
Full Professional
Timeline
Server
IHOP
09.2025 - Current
To Go- Hostess
IHOP
06.2024 - 12.2024
Certificate - Medical Assisting
Concorde Career College
High School Diploma -
Zephyrhills High School