Inshu Bishwakarma
San Francisco,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Residential Concierge
National Protective Service
01.2022 - Current
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Facilitated guest check-in and check-out processes to reduce wait times and increase guest convenience.
- Developed and implemented guest service policies and procedures to drive loyalty and referrals.
- Trained staff in delivering top-quality hotel services in alignment with hotel reputation and mission statement.
Cashier
Star Of India Restaurant & Bar
02.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Intern
Soaltee Crowne Plaza
11.2019 - 06.2020
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
Education
High School Diploma -
Ace Higher Secondary School
Siddhicharan Marg, Kathmandu 44600, Kathmandu 22102019
Skills
- Strong interpersonal skills
- Security awareness
- Calendar management
- Empathy and understanding
- Active listening
- Customer service excellence
- Event coordination
- Local area knowledge
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Residential Concierge
National Protective Service
01.2022 - Current
Cashier
Star Of India Restaurant & Bar
02.2021 - 12.2021
Intern
Soaltee Crowne Plaza
11.2019 - 06.2020
High School Diploma -
Ace Higher Secondary School
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