Kenyia Hurston
Yonkers,NY
Summary
Dynamic professional with a proven track record at The St. Regis Residences, Rye, excelling in customer service and property management. Demonstrated ability to manage multiple tasks with strong attention to detail and excellent time management skills. Skilled in Microsoft Office Suite and BuildingLink, adept at fostering inclusivity and resolving conflicts effectively.
Overview
11
11
years of professional experience
Work History
Residential Concierge
The St. Regis Residences, Rye
05.2021 - 05.2024
- Provided exceptional customer service to a diverse clientele, fostering an atmosphere of inclusivity and respect.
- Managed a variety of tasks simultaneously while maintaining professionalism and efficiency under pressure.
- Oversaw daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
Amenities Concierge
The Ritz-Carlton Residences, Westchester
02.2016 - 05.2021
- Oversee meticulous upkeep of luxury high-rise common areas, including lobbies, hallways, elevators, lounges, boardrooms, restrooms, playrooms, and fitness centers. Report maintenance issues to management and security.
- Provide concierge desk coverage, handling high-call volume, message-taking, and resident inquiries. Assist with valet services, package management, key distribution, and resident portal updates.
- Organize and execute Ritz-Kids events, such as Halloween parties and holiday movie nights.
Legal Assistant
Law Offices Of Paul G. Gargiulio, P.C.
01.2013 - 02.2016
- Managed attorney calendar, scheduled appointments, and arranged travel. Created and maintained Excel spreadsheets for client tracking.
- Drafted professional business memos, correspondence, and marketing materials.
- Conducted legal and internet research using CourtLink and Bloomberg.
Education
Associates Degree - Liberal Arts Humanities
Westchester Community College
Valhalla, NY05-2015
Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Experience with property management software (eg, BuildingLink, Keytrak)
- Strong interpersonal skills to interact with diverse residents and staff
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail
- Excellent time management skills
- Ability to think critically and problem solving
Timeline
Residential Concierge
The St. Regis Residences, Rye
05.2021 - 05.2024
Amenities Concierge
The Ritz-Carlton Residences, Westchester
02.2016 - 05.2021
Legal Assistant
Law Offices Of Paul G. Gargiulio, P.C.
01.2013 - 02.2016
Associates Degree - Liberal Arts Humanities
Westchester Community College
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