Intan Lukmana
Boynton Beach,FL
Summary
Proven expertise in high-volume dining and meticulous dining area maintenance, honed at establishments like Yami Korean and Japanese Grill. Skilled in POS system operation and known for exceptional service, I effectively boosted guest satisfaction and streamlined operations. My detail-oriented approach and ability to memorize daily specials have consistently enhanced dining experiences, demonstrating both hard and soft skills in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Yami Korean and Japanese Grill
Boynton Beach, FL
08.2023 - Current
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Stocked server areas with supplies before, during and after shifts.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Provided exceptional service to high volume of daily customers.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Served food and beverages to patrons and confirmed complete orders.
- Prepared checks, itemizing total meal costs and taxes.
Restaurant Team Leader
Muse Fusion and Sushi
Austin, TX
12.2022 - 05.2023
- Leveraged POS system to receive and take guest orders and process payment.
- Maintained inventory levels of food, beverages, supplies and equipment to minimize waste and maximize profitability.
- Distributed food to service staff for prompt delivery to customers.
- Provided guidance and support to team members on all aspects of the restaurant operations.
- Resolved customer complaints in a professional manner while maintaining company standards of quality service.
- Monitored team performance, identified areas for improvement and implemented corrective action plans as needed.
- Handled cash transactions accurately while ensuring proper security protocols were followed.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Restaurant Server
Thai Delight Cuisine
San Luis Obispo, CA
12.2021 - 10.2022
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Prepared checks, itemizing total meal costs and taxes.
- Greeted guests and provided menus.
- Operated POS terminals to input orders, split bills and calculate totals.
- Prepared drinks according to standard recipes.
Education
High School Diploma -
St. Theresia Tourism High School
Jakarta, ID06-2009
Skills
- High volume dining
- Dining area maintenance
- Register operation
- Detail-oriented
- POS system operation
- Daily specials memorization
Timeline
Restaurant Server
Yami Korean and Japanese Grill
08.2023 - Current
Restaurant Team Leader
Muse Fusion and Sushi
12.2022 - 05.2023
Restaurant Server
Thai Delight Cuisine
12.2021 - 10.2022
High School Diploma -
St. Theresia Tourism High School
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