Ioannis Kuipers
Kyle,TX
Summary
Results-driven Customer Service Manager with a proven track record in customer satisfaction, problem-solving, and time management. Adept at building strong client relationships and collaborating with management to enhance service standards.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Customer Service Manager
Dog Grooming
Kyle, TX
2019 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Maintained detailed records of interactions with clients, allowing for easy retrieval when needed during follow-up communications or escalations.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Kept accurate records to document customer service actions and discussions.
Education
High School Diploma -
Jack C Hays High School
Buda05-2025
Skills
- Customer service
- Problem-solving
- Microsoft outlook, word, and Excel
- Customer focused
- Excellent time management skills
- Deadline oriented
- Cash handling
- Adherence to high customer service standards
Accomplishments
- Achieved 18/253 Texas State Marching Contest through effective Teamwork and Fast Learning.
Certification
AutoCad Certification
Timeline
Customer Service Manager
Dog Grooming
2019 - Current
High School Diploma -
Jack C Hays High School