ION AVADANEI
Lihue,Hawaii
Summary
Works well under pressure, adapts to any situation, and always maximizes efforts to succeed. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
17
17
years of professional experience
Work History
Sales Associate
GLOBAL Discovery Vacations
Kihei , HI
2021.10 - 2022.02
- Engaged with customers to effectively build rapport and lasting relationships.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Learned how to genuinely and respectfully up sale a product in order to meet the customers needs.
Concierge / Sales Marketer
Wyndham Destinations
Princeville , HI
2018.02 - 2020.03
- Cultivated strong and successful relationships by being key point of contact for questions and vacation planning.
- Built great communications skills, in order to be able to satisfy guests.
- Presented great time managing skills, and worked with very high pressure.
- Developed a genuine sales skill in order to offer time share presentations, while helping costumers with discounts.
- Office organization of such papers, and important documents with valued information.
Manager
Tortilla Republic
Koloa , HI
2017.03 - 2018.02
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Developed and maintained relationships with customers.
- Evaluated report data to proactively adjust and enhance operations.
Bartender
Cafe Portofino
Lihue , HI
2017.04 - 2018.01
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Completed regular bar inventories and daily requisition sheets and increased sales and profits.
Security Officer
Avalon Night Club
St Los Angeles , CA
2015.09 - 2017.02
- Coordinated and assisted with law enforcement
- Investigated and reported accidents, offenses and damage to property
- Apprehended customers placing others in danger
- responded to radio calls and effectively assessed the situation
- guarded entertainers during live performances
- diffused violent and physical behaviors in crowd control
Security Officer
Armor Private Protection
Los Angeles , California
2015.07 - 2017.02
- Denied entrance to the building to unauthorized persons
- Provided protection for M.T.V reality shows such as Love and HipHop, including red carpet events such as B.E.T awards and Golden Globe awards
- Personally guarded tv talents such as Stevie J, K
- Michelle, P
- Diddy, etc
- Acquired fast reactions, communication skills, and managing difficult situations.
Security Officer
Infusion Night Club/Universal CityWalk, 1000 Universal Studios Ste
, CA
2015.07 - 2016.02
- Detected suspicious activities and watched for criminal acts and rule infractions
- Monitored and authorized entrance and departure of employees and visitors
- Circulated among visitors, patrons and employees to preserve order and protect property
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Busser, Marriott Hotel/ Kukui's Restaurant, Kauai Marriott Resort & Beach Club
Lihue , HI
2013.01 - 2015.02
- Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing
- Consistently provided professional, friendly and engaging service
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register
- Bussed and reset tables and kept dining room and work areas clean
- Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors
- Effectively listened to, understood and clarified guest concerns and issues
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Banquet Server
Marriott Hotel
, HI
2012.02 - 2014.09
- Kalapaki Beach 3610 Rice St Lihue Kauai, Assisted diners with obtaining food from buffet/serving table as needed
- Assisted in maintaining preparation and service areas in a sanitary condition
- Hecked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
- Leaned and organized eating, service, and kitchen areas
- Ttended to customers needs to benefit their dining experience
- Ssisted with private/vip banquet functions of up to 700 guests
Helicopter Mechanic Assistant
Safari
2013.03 - 2014.06
- Helicopters – (800) 326-3356 - Serving Kauai and surrounding area's
- Eveloped internal processes and plans for mechanical verification, product development and factory processes
- Investigated equipment failures to diagnose faulty operation and made appropriate maintenance recommendations
- Worked closely with equipment maintenance engineers and technicians.
Prep Cook
Living Foods
Koloa , HI
2011.01 - 2012.12
- Kukuiula Village 2829 Ala Kalanikauamaka, Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation
- Prepared daily food items, and cooked simple foods and beverages
- Tocked, organized, and cleaned kitchens and cooking utensils
- Eeled, washed, trimmed, and cooked vegetables and meats, and baked breads and pastries
Training Serving Assistant
Cafe Portofino
Lihue , HI
2010.03 - 2011.06
- Consistently provided professional, friendly and engaging service
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Education
High School Diploma -
Kauai High School
Kauai04.2013
Skills
- Cool Under Pressure
- Relationship Building
- Adaptable and Flexible
- Time Management
- Social skills
- Problem solving
Hobbies
I love to make music! I am a dedicated artist, and I'm very passionate about the creating process.
Timeline
Sales Associate
GLOBAL Discovery Vacations
2021.10 - 2022.02
Concierge / Sales Marketer
Wyndham Destinations
2018.02 - 2020.03
Bartender
Cafe Portofino
2017.04 - 2018.01
Manager
Tortilla Republic
2017.03 - 2018.02
Security Officer
Avalon Night Club
2015.09 - 2017.02
Security Officer
Armor Private Protection
2015.07 - 2017.02
Security Officer
Infusion Night Club/Universal CityWalk, 1000 Universal Studios Ste
2015.07 - 2016.02
Helicopter Mechanic Assistant
Safari
2013.03 - 2014.06
Busser, Marriott Hotel/ Kukui's Restaurant, Kauai Marriott Resort & Beach Club
2013.01 - 2015.02
Banquet Server
Marriott Hotel
2012.02 - 2014.09
Prep Cook
Living Foods
2011.01 - 2012.12
Training Serving Assistant
Cafe Portofino
2010.03 - 2011.06
High School Diploma -
Kauai High School