Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Iory Uraga

New York,NY

Summary

Dynamic Inbound Expert with a proven track record at Target, excelling in inventory management and customer service. Recognized for fostering teamwork and cooperation while efficiently resolving inquiries. Adept at multitasking and training new hires, ensuring operational excellence and adherence to company policies. Committed to delivering exceptional results in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Inbound Expert

Target
07.2024 - 01.2025
  • Assisted in managing inbound calls and inquiries to ensure efficient customer service.
  • Resolved customer issues by accurately documenting requests and providing solutions.
  • Supported team members in tracking product availability and order processing systems.
  • Learned company policies and procedures to effectively assist customers with inquiries.
  • Assisted in training new hires, ensuring a thorough understanding of company policies, procedures, and tools used in daily tasks.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Education

High School Diploma - Digital Arts

Highschool of Art And Technology
New York, NY
06.2022

Skills

  • Team player mentality
  • Empathy and patience
  • Warehouse operations
  • Goal-oriented mindset
  • Teamwork and cooperation
  • Punctual and reliable
  • Inventory management
  • Shipping and receiving tracking
  • Pallet jack use
  • Multitasking Abilities

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Inbound Expert

Target
07.2024 - 01.2025

High School Diploma - Digital Arts

Highschool of Art And Technology

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