Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

IQRA MUSTAFA

Springfield,VA

Summary

Dedicated and result oriented professional with a proven track record in delivering exceptional customer service and managing cashier responsibilities. Adept at handling inquiries, resolving issues, and ensuring customer service. Proven ability to thrive in fast-paced environments while maintaining a high level of professionalism. Skilled in Providing excellent customer service and resolving customers complaints. Operated cash register and accurately processed payments, return, and exchanges. Maintained cleanliness of the checkout area by cleaning counters, shelves. Performed opening and closing procedures, such as counting cash register, restocking, and cleaning. Demonstrated excellent customer service skills while with customers in a friendly manner. Helped restock shelves when necessary to maintain an organized display area. Resolved customer complaints professionally in accordance with company policy. Followed all safety protocols while handling money.

Overview

3
3
years of professional experience

Work History

Customer Service Representative/Sales Associate

Safeway
01.2020 - 01.2023
  • Dedicated and result oriented professional with a proven track record in delivering exceptional customer service and managing cashier responsibilities
  • Adept at handling inquiries, resolving issues, and ensuring customer service
  • Proven ability to thrive in fast-paced environments while maintaining a high level of professionalism
  • Skilled in providing excellent customer service and resolving customers complaints
  • Operated cash register and accurately processed payments, return, and exchanges
  • Maintained cleanliness of the checkout area by cleaning counters, shelves
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Demonstrated excellent customer service skills while with customers in a friendly manner
  • Helped restock shelves when necessary to maintain an organized display area
  • Resolved customer complaints professionally in accordance with company policy
  • Followed all safety protocols while handling money

Education

Associate - Information Technology

Northern Virginia Community College
Springfield, VA
04-2025

Skills

  • Safety Awareness
  • Sales expertise
  • Team Management
  • Issues Resolution
  • Handling Payments
  • Goal and Performance

Languages

Urdu
Full Professional
Punjabi
Full Professional

Timeline

Customer Service Representative/Sales Associate

Safeway
01.2020 - 01.2023

Associate - Information Technology

Northern Virginia Community College
IQRA MUSTAFA