Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Iraida De Leon

Brooklyn,NY

Summary

Astute Billing Coordinator specializing in managing practice billing, working with insurance companies and building rapport with patients to maximize satisfaction. Proficient at following up on issues and completing due diligence research. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Billing Coordinator

Wellspring Dental
07.2017 - Current
  • Updated documentation, reports and spreadsheets with financial information.
  • Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
  • Organized accounts for financial audits and supported audit process.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Completed appeals of denied claims on patient bills.
  • Provided excellent customer service, developing and maintaining client relationships.
  • Worked with multiple departments to check proper billing information.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Generated reports and analyzed trends to maximize reimbursement and reduce claim denials.

Dental Receptionist

Wellspring Dental
07.2017 - Current
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Dental Assistant /Dental Receptionist

North Star Dental Care
01.2016 - 07.2017
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Gained patient's trust by providing knowledgeable and accurate information in both English and Spanish.
  • Assisted patients with Spanish-language inquiries in a timely and professional manner.
  • Communicated with management when patient issues escalated and worked to find resolutions.

Education

Associate of Science - Business Administration And Management

LaGuardia Community College of The City University of New York
Long Island City, NY
2020

Skills

  • Invoice Processing
  • Interest Calculations
  • Accounts Receivable Expertise
  • Claim Processing
  • Medical Billing and Collections
  • Data Imports
  • Correspondence Writing
  • Payment Transactions

Languages

Spanish
Native or Bilingual

Timeline

Billing Coordinator

Wellspring Dental
07.2017 - Current

Dental Receptionist

Wellspring Dental
07.2017 - Current

Dental Assistant /Dental Receptionist

North Star Dental Care
01.2016 - 07.2017

Associate of Science - Business Administration And Management

LaGuardia Community College of The City University of New York

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Iraida De Leon