Summary
Overview
Work History
Education
Skills
Timeline
Generic

Iraida Trinidad

Bronx,NY

Summary

Dedicated healthcare professional with experience in Medical Records Clerk, Scheduling Coordinator, and Certified Nurse Assistant. Currently pursuing a degree in Medical Administration at Monroe College to expand knowledge in healthcare management and administration. Bilingual in English and Spanish, with strong skills in patient care, healthcare documentation, scheduling, and administrative support. Within a fast-paced clinical environment.

Overview

22
22
years of professional experience

Work History

Medical Records Clerk & Scheduling Coordinator

Riverdale Rehabilitation and Nursing Care Center
10.2024 - 03.2025
  • Maintained and updated patient medical records in compliance with HIPAA regulations and facility standards.
  • Scheduled patient appointments and coordinated follow-up care with external healthcare providers.
  • Arranged transportation and assigned escorts for residents attending off-site medical visits.
  • Communicated appointment details and instructions to patients, families, and clinical staff.
  • Supported administrative functions by organizing, filing, and retrieving records for audits and care planning.

Nursing Assistant

Riverdale Rehabilitation and Nursing Care Center
10.2016 - 03.2025
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional, and developmental needs of patients.
  • Obtained information about clients’ medical history, drug history, complaints, and allergies.
  • Assisted patients with bathing, oral hygiene, grooming, feeding, and elimination.
  • Helped patients move in and out of beds, baths, wheelchairs, and automobiles.
  • Maintained a clean, healthy, and safe environment.
  • Assisted with patient transfer and ambulation

Medical Assistant / Volunteer Service

Chadda Veena MD Pediatric
07.2016 - 01.2017
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Phlebotomy and recorded blood glucose levels.
  • Obtained information about clients’ medical history, drug history, complaints, and allergies.
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Prepared patient charts accurately and neatly for the clinic.
  • Prepared patient charts, pre-admissions, and consent forms as necessary.
  • Verified patients’ eligibility and claims status with insurance agencies.
  • Professionally and courteously verified appointment times with patients.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Phlebotomy and Injection

Volunteer Care Giver

Volunteer Service Department
12.2015 - 12.2015
  • Helped patients move in and out of beds, baths, wheelchairs, and automobiles.
  • Assisted patients with bathing, oral hygiene, grooming, feeding, and elimination.
  • Responded appropriately to the physical, emotional, and developmental needs of patients.
  • Monitored vital signs, such as blood pressure and pulse.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Maintained a clean, healthy, and safe environment.
  • Assisted with patient transfer and ambulation.

Hostess/ Trainer

Olive Garden
11.2004 - 02.2013
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Answered a high volume of phone calls. Organized special events in the restaurant, including receptions, promotions, and corporate luncheons.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.

Home Health Aid

Patient Care
06.2003 - 09.2004
  • Maintained a clean, healthy and safe environment.
  • Assisted with patient transfer and ambulation
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Cooked appetizing and satisfying meals and snacks.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Monitored vital signs, such as blood pressure and pulse.
  • Recorded client information on special flow sheets

Education

Associate of Science - Medical Administration

Monroe University
2501 Jerome Avenue Bronx, NY 10468
12-2026

Medical Assistant Certification -

Mid-Manhattan Adult Learning Center
212 West 120st, New York, NY 10027
2016

Certified Nursing Assistant -

Mid-Manhattan Adult Learning Center
212 West 120st, New York, NY 10027
2016

High School Diploma -

Colegio Quisqueya
Dominican Republic
2001

Skills

  • Bilingual in English and Spanish
  • Ensure the Confidentiality of patient information, HIPAA regulation
  • Assisted healthcare staff with documentation and reporting
  • Managed patient scheduling and coordinated with multiple departments and staff to ensure efficient workflows and timely patient care
  • Manage inpatient and outpatient medical records, ensuring accuracy, organization, and compliance with healthcare regulations
  • BLS Provider, American Heart Association
  • Assisted the patient with living activities, ensuring comfort, safety, and dignity
  • Monitored vital signs and reported changes to the nursing staff and documented
  • Escorted patients to medical procedures, tests, and appointments, ensuring safety and proper assistance
  • Provide emotional support and companionship to the patient, fostering a compassionate care environment

Timeline

Medical Records Clerk & Scheduling Coordinator

Riverdale Rehabilitation and Nursing Care Center
10.2024 - 03.2025

Nursing Assistant

Riverdale Rehabilitation and Nursing Care Center
10.2016 - 03.2025

Medical Assistant / Volunteer Service

Chadda Veena MD Pediatric
07.2016 - 01.2017

Volunteer Care Giver

Volunteer Service Department
12.2015 - 12.2015

Hostess/ Trainer

Olive Garden
11.2004 - 02.2013

Home Health Aid

Patient Care
06.2003 - 09.2004

Associate of Science - Medical Administration

Monroe University

Medical Assistant Certification -

Mid-Manhattan Adult Learning Center

Certified Nursing Assistant -

Mid-Manhattan Adult Learning Center

High School Diploma -

Colegio Quisqueya

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