IRAJ PATEL
Orlando,FL
Summary
Results-driven professional with expertise in recruitment, team management, and sales. As Assistant Manager at The Treehouse Orlando, I led hiring and training, enhancing service quality and efficiency. In my role as a Sales Account Executive at Total Quality Logistics, I developed targeted strategies that boosted engagement and revenue by 15%. Committed to fostering strong relationships and cohesive teams, I aim to leverage my skills in recruitment and sales to drive organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
The Treehouse Orlando
Orlando, USA
01.2020 - Current
- Oversaw inventory control and supplier negotiations, ensuring optimal stock levels and cost-effective purchasing that contributed to a 15% reduction in operational costs.
- Led the hiring process for bartenders and support staff, implementing training programs that improved service quality.
- Fostered strong relationships with regular patrons and new customers, enhancing customer loyalty through personalized service and feedback initiatives.
- Planned and executed successful events and promotions, such as themed nights and happy hours, which boosted foot traffic and enhanced the bar’s visibility in the community.
Sales Account Executive
Total Quality Logistics
Orlando, FL
05.2023 - 09.2023
- Successfully identified and secured new shipping clients through strategic networking and relationship-building efforts, contributing to a 20% increase in customer base.
- Leveraged strong negotiation skills to obtain competitive shipping rates from carriers, optimizing profit margins while ensuring cost-effective solutions for clients.
- Managed end-to-end logistics for multiple shipments, ensuring timely deliveries and adherence to regulatory compliance, enhancing overall client satisfaction.
- Developed proactive solutions to shipping challenges, maintaining open communication with clients and carriers to foster trust and long-term partnerships.
- Utilized CRM software to track interactions and preferences of clients, enabling personalized service and follow-ups that strengthened client loyalty and repeat business.
- Assisted in training new brokers on sales techniques and industry best practices, sharing insights on effective communication and negotiation to enhance team performance and productivity.
Education
Some College (No Degree) - Biology
University of Central Florida
Orlando, FLSkills
- Customer Experience
- Data collection
- Time management
- Excellent Verbal Communication Skills
- Cross-functional teamwork
- Outbound calling
Certification
- Microsoft Office Certification
- Adobe Creative Suite Certification.
- FAA Drone Pilot Part 107 License.
Languages
English
Native/ Bilingual
Gujarati
Limited
Timeline
Sales Account Executive
Total Quality Logistics
05.2023 - 09.2023
Assistant Manager
The Treehouse Orlando
01.2020 - Current
Some College (No Degree) - Biology
University of Central Florida
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