Iram Imran
Las Vegas,NV
Summary
Dynamic professional with a strong background in guest service and skincare, honed at the Venetian Hotel & Casino and Regal Nails, Salon & Spa. Expert in relationship building and issue resolution, delivering personalized experiences that enhance client satisfaction. Proven ability to maintain high standards of organization and sanitation while managing multiple priorities effectively.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Expeditor
Venetian Hotel & Casino
07.2022 - Current
Assigned tasks to appropriate departments to ensure smooth workflow.
Estheticion
Regal Nails, Salon & Spa
04.2011 - 12.2018
- Provided personalized skincare consultations to enhance client satisfaction and loyalty.
- Performed advanced facial treatments and body therapies to improve skin health and appearance.
- Maintained a clean, organized workspace adhering to sanitation and safety standards.
- Updated client records accurately to ensure continuity of care and treatment effectiveness.
Education
Masters In Arts - Political Science And Government
University of The Punjab
Foreign06.2004
University of The Punjab
Foreign 2001
Skills
- Guest service
- Issue resolution
- Strong organization
- Guest needs assessment
- Hospitality and accommodation
- Customer service
- Teamwork and collaboration
- Relationship building
- Answering heavy phone call volume
Certification
certified estheticion
Languages
Hindi
Native or Bilingual
English
Full Professional
Timeline
Expeditor
Venetian Hotel & Casino
07.2022 - Current
Estheticion
Regal Nails, Salon & Spa
04.2011 - 12.2018
Masters In Arts - Political Science And Government
University of The Punjab
University of The Punjab
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