Iran Corona-Corona
Galloway,NJ
Summary
A dynamic professional with a proven track record in delivering exceptional customer service and sales enhancement, demonstrated currently at Cuba Libre Restaurant and Rum Bar. Skilled in cash handling and guest engagement, I excel in high-volume dining environments, driving performance improvement through effective communication and teamwork.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Cuba Libre Restaurant and Rum Bar
06.2022 - Current
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Serve food and beverages promptly with focused attention to customer needs.
- Handle cash transactions accurately, contributing to balanced daily financial reports.
- Increase sales with upselling techniques and thorough knowledge of menu items,and specials.
- Maintain a clean and orderly dining area for an enjoyable guest experience.
- Verifiy drinking age requirements of customers by carefully reviewing photo identification.
Host
Cuba Libre Restaurant and Rum Bar
04.2022 - 06.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Organized, stocked and cleaned establishment's front entrance during shifts to maintain welcoming appearance.
Server
P.F. Chang's Bistro
05.2022 - 11.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Served food and beverages promptly with focused attention to customer needs.
Cashier
Aversas Bakery
11.2020 - 04.2022
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases,and locate items.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in store.
Cashier
Minos Bakery
07.2018 - 08.2019
- Helped customers complete purchases,and locate items.
- Performed cash,and card transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Absegami High School
Galloway, NJ06-2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Menu memorization
- Cleanliness standards
- High volume dining
- Sales techniques
- Performance improvement
Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Casino Employee Registration
Languages
Spanish
Native or Bilingual
Timeline
Server
Cuba Libre Restaurant and Rum Bar
06.2022 - Current
Server
P.F. Chang's Bistro
05.2022 - 11.2022
Host
Cuba Libre Restaurant and Rum Bar
04.2022 - 06.2022
Cashier
Aversas Bakery
11.2020 - 04.2022
Cashier
Minos Bakery
07.2018 - 08.2019
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Casino Employee Registration
High School Diploma -
Absegami High School
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