
- Managed intake and processing of new referrals, ensuring accurate and timely collection and verification of documentation to facilitate seamless project initiation.
-Coordinated and submitted authorizations to insurance providers for initial assessments and reauthorizations, ensuring timely and accurate processing to facilitate project milestones.
- Tracked and managed key performance indicators, including monthly intake and financial objectives, to ensure branch targets were met and exceeded, driving business growth and efficiency.- Coordinated multiple tasks and priorities to ensure smooth operations, including provider scheduling, reassessments, and family needs.
- Developed and maintained strong relationships with insurance representatives, referral sources, and internal teams through effective communication and collaboration.
- Demonstrated problem-solving skills and adaptability in a fast-paced environment, addressing challenges and finding solutions to meet family needs.
- Utilized data management skills to input new family data into internal platforms, ensuring accurate and timely information.
Oversaw administrative management of branch program in Northern New Jersey for Early Intervention Program.
Coordinated life cycle of staffing process, matching clinicians with appropriate cases by location.
Assigned clinicians based on their clinical skill sets to optimize case outcomes.
Managed submission of clinician documentation in compliance with DOH and TheraCare standards.
Acted as primary liaison with referral sources, facilitating new business development efforts.
Conducted administrative duties including recruitment, billing, credentialing, and compliance oversight.
Engaged in meetings and projects addressing operational improvements within the program.
Collaborated across teams to enhance leadership effectiveness and strategic planning capabilities.
Managed caseload of families enrolled in EI, ensuring compliance with DOH and JCMC guidelines.
Coordinated scheduling of required meetings to address developmental concerns.
Linked families to designated services outlined in Individualized Family Service Plans (IFSP).
Monitored service progress, adjusting as necessary based on family needs.
Maintained up-to-date case reports for accurate tracking and accountability.
Provided support, guidance, and counsel to families navigating challenges.
Facilitated referrals to other agencies and system partners for additional resources.
Managed caseload of families enrolled in FACT, ensuring compliance with agency and DCBHS guidelines.
Monitored visits between at-risk children and family members to ensure safety and well-being.
Coordinated team meetings, facilitating discussions to maintain a strength-based, child-focused approach.
Linked families to designated services as outlined in Individualized Service Plans (ISP).
Monitored service progress, adjusting as necessary to meet family needs.
Implemented crisis plans, revising as needed for effective intervention.
Compiled case reports with relevant information for ongoing assessments.
Performed court appearances and provided testimony when required.