Ireland Yarbrough
Franklin,USA
Summary
Restaurant professional with 4 years of experience in front-line service and management. Proven ability to deliver excellent customer service, oversee daily operations, and ensure a seamless dining experience. Skilled in staff training, inventory control, and conflict resolution. Strong communicator and leader, dedicated to creating positive, efficient, and welcoming environments for both customers and staff. Eager to join a dynamic team and contribute to the success of a professional restaurant.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cafe Attendant
The Harpeth Hotel
Franklin, TN
08.2025 - Current
- Provided quality customer service, consistently ensuring positive guest experiences in a fast-paced environment.
- Resolved customer inquiries and complaints efficiently, promoting a welcoming atmosphere for patrons.
- Trained new staff on operational procedures and customer service standards to enhance team efficiency.
- Supported increased menu awareness by promoting featured items through thoughtful, guest-centered conversation.
Bar Back
Tornado Room
Leiper's Fork, TN
05.2024 - Current
- Maintained extensive knowledge of the cocktail menu, enhancing guest experience through personalized recommendations.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Assisted bartenders by preparing ingredients and maintaining the cleanliness of the bar area.
Server
Country Boys Restaurant
Franklin, TN
11.2023 - 07.2025
- Served as a point of support for the front-of-house team by assisting with floor flow, table timing, and guest needs during service.
- Managed payment and billing matters with discretion and attention to detail, preserving the integrity of the guest experience.
- Guided guests through the menu and specials with detailed product knowledge, providing thoughtful recommendations tailored to preferences and dietary needs.
- Communicated effectively with kitchen and bar teams to ensure accurate, timely service and resolve issues discreetly.
Shift Leader/Grill Cook
The Davis General
Franklin, TN
04.2022 - 11.2023
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
Education
High School Diploma -
Florida Virtual School
12.2022
Skills
- Lead Server
- Guest Experience
- Conflict Management
- Attention to Detail
- Bar Service
- POS Systems
- Opening & Closing Procedures
Certification
- ServSafe
- TABC Certification
Timeline
Cafe Attendant
The Harpeth Hotel
08.2025 - Current
Bar Back
Tornado Room
05.2024 - Current
Server
Country Boys Restaurant
11.2023 - 07.2025
Shift Leader/Grill Cook
The Davis General
04.2022 - 11.2023
High School Diploma -
Florida Virtual School