Irelyn Cassar
Canton
Summary
Results-driven foodservice professional with a proven track record in supporting kitchen and wait staff operations. Ensure that the customers to have an memorable dining experiences, while effectively managing communication among servers, hosts, and managers. Recognized for exceptional customer service skills, swiftly fulfilling special requests, and maintaining accuracy while handling tables of all sizes. Committed to enhancing customer satisfaction and fostering long-term loyalty within fast-paced restaurant environments.
Overview
4
4
years of professional experience
Work History
Server, Expo, and Host
Ironwood Bar and Grill
Plymouth
01.2023 - Current
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Trained new employees on restaurant procedures and plating techniques.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Explained menu items, describing ingredients and cooking methods upon request.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Assisted in training new servers.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked food before serving it to customers.
Cashier and Customer Service
Jets Pizza
Canton
04.2021 - 08.2022
- Collected payments and provided accurate change.
- Offered customers carry-out service at completion of transaction.
- Greeted customers promptly and responded to questions.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
High School Diploma -
Canton High School
Canton06-2024
Skills
- Menu memorization
- Cash handling
- Professional appearance
- Strong work ethic
- Personal Organization
- Workplace organization
Timeline
Server, Expo, and Host
Ironwood Bar and Grill
01.2023 - Current
Cashier and Customer Service
Jets Pizza
04.2021 - 08.2022
High School Diploma -
Canton High School
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