Iren Khojayan
Glendale,CA
Summary
Knowledgeable medical office professional talented at correcting and resubmitting claims, preparing patient charts and reviewing health records to identify proper diagnosis codes for billing. Offers background in reviewing, analyzing and managing medical record information to obtain prior authorizations from insurance companies and ensure payment.
Overview
7
7
years of professional experience
Work History
Medical Biller and Coder
Certified Healthcare Network
01.2020 - Current
- Correctly coded and billed medical claims for various specialists.
- Communicated with insurance companies to research and resolved coding discrepancies.
- Maintained accuracy, completeness, and security for medical records and health information.
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Handled account payments, provided information regarding outstanding balances and posted payments to patient accounts.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Responded to customer concerns and questions on daily basis.
- Generated monthly billing and posting reports for management review.
Customer Service Specialist
Electric Networks Of Armenia
11.2017 - 10.2019
- Answered customer telephone calls promptly to avoid on-hold wait times and provided the information they need.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Complied with company policies and procedures by encouraging positive and effective work environment among employees.
Education
Bachelor of Science - International Relations And Affairs
Yerevan State University
Yerevan, Armenia06.2018
High School Diploma -
#1 High School of Dilijan
Dilijan, Armenia06.2014
Skills
- Medical Billing and Collections
- Insurance Claims Analysis
- Paperwork Processing
- Data Entry and Verification
- Customer Service and Assistance
- Good Communication Skills
- Time Management
- Teamwork Skills
Languages
English
Full Professional
Armenian
Native or Bilingual
Russian
Native or Bilingual
German
Elementary
Timeline
Medical Biller and Coder
Certified Healthcare Network
01.2020 - Current
Customer Service Specialist
Electric Networks Of Armenia
11.2017 - 10.2019
Bachelor of Science - International Relations And Affairs
Yerevan State University
High School Diploma -
#1 High School of Dilijan
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