Irendri Esther Medramo
The Bronx
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Receptionist
Greenparc
New York
08.2022 - 01.2025
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Organized travel arrangements for staff members including flights, hotels, car rentals.
- Monitored office supplies inventory and placed orders when necessary.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Cashier Assistant
Foodtown C-market
Bronx
05.2018 - 11.2021
- Assisted with pricing merchandise for sale in store.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
- Answered customers' questions concerning location, price and use of merchandise.
- Checked out customers quickly but accurately ensuring all items are scanned properly.
- Processed returns and exchanges according to company policies and procedures.
- Issued receipts, refunds, credits or change due to customers.
- Informed customers about current promotions such as discounts on certain products or services offered by the store.
Education
High School Diploma -
Pan American Internacional High School
Bronx, New York06-2019
Skills
- Customer service
- Cash handling
- Appointment scheduling
- Office organization
- Communication skills
- Team collaboration
- Front desk operations
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Receptionist
Greenparc
08.2022 - 01.2025
Cashier Assistant
Foodtown C-market
05.2018 - 11.2021
High School Diploma -
Pan American Internacional High School