Irene E. Conway
Middle River,MD
Summary
Results-oriented professional with extensive experience in leading collaborative initiatives within community services. Recognized for strong relationship-building and effective communication skills, driving data-informed decision-making and fostering positive outcomes for high-risk populations.
Overview
18
18
years of professional experience
Work History
Cardiovascular Disease Program Coordinator
Robert Half / Baltimore City Health Department
Baltimore, MD
04.2026 - Current
- Coordinated program activities and schedules to ensure alignment with organizational goals.
- Developed partnerships with community organizations to enhance service delivery and outreach efforts.
- Implemented process improvements that streamlined workflows and increased operational efficiency.
- Established and facilitated multiple cohorts for the Healthy Heart Ambassador Program
- Maintained detailed records of HHA activities and participant data, ensuring compliance with internal policies and external regulations.
- Facilitated partnerships with local organizations to expand program offerings, broadening community impact.
Assistant Director
Youth Advocate Program, INC, Y.A.P
Baltimore, MD
08.2021 - 05.2025
- Lead a diverse team of Life Coaches as well as OutReach Workers as one of only 2 Service Provider Ecosystems offering comprehensive wrap-around services for the Mayor's Initiative Group Violence Reduction Strategy (GVRS).
- Collaborated with Baltimore City and School Police, Parole and Probation, Community Morale Voices, Juvenile Justice, and the Mayor's Office to provide high-risk individuals - potential victims, perpetrators, and those involved in retaliation - opportunities to choose alternative paths and embrace new lives.
- Developed and approved individual service plans (ISPs) for each participant, managed confidential data, statistics, and performance metrics through both YAP and the Baltimore City (Apricot) database.
- Oversaw budget management, monitored expenditures, and optimized resources while developing and implementing effective policies, procedures, and best practices. Conducted weekly supervision meetings with team members to review cases, provide support, and foster open discussion, minimizing conflict and proactively resolving operational challenges to ensure compliance with regulatory requirements.
Recruiter
Lyneer Staffing
Baltimore, MD
07.2017 - 02.2020
- Results-driven recruiter with proven experience in full-cycle recruiting within a fast paced staffing agency.
- Sourced, screened, and placed top talent across diverse industries, created interview questionnaires, assessment guidelines, and onboarding processes to enhance efficiency at each hiring phase.
- Built strong relationships, communicated effectively, and matched candidates with client requirements to facilitate successful placements.
Volunteer Coordinator
Access Aids Care & The LGBT Center of Hamton Roads
Norfolk, VA
06.2008 - 06.2017
- Oversaw planning, staffing, and execution of organization's largest fundraiser event, BINGO, maximizing participation and fundraising outcomes.
- Coordinated volunteer recruitment for community outreach programs, enhancing community engagement and support.
- Managed scheduling to optimize volunteer availability for events and initiatives, ensuring effective support.
- Developed training materials for new volunteers and staff members.
- Oversaw volunteer recognition events to celebrate contributions and foster morale.
Education
High School Diploma -
Lake Taylor Senior High School
Norfolk, VA06-1994
Skills
- Policy development
- Talent acquisition
- Individual service planning
- Project coordination
- Team leadership
- Program management
- Office administration
- Proactive mindset
- Strategic planning
Education and Training
other
Timeline
Cardiovascular Disease Program Coordinator
Robert Half / Baltimore City Health Department
04.2026 - Current
Assistant Director
Youth Advocate Program, INC, Y.A.P
08.2021 - 05.2025
Recruiter
Lyneer Staffing
07.2017 - 02.2020
Volunteer Coordinator
Access Aids Care & The LGBT Center of Hamton Roads
06.2008 - 06.2017
High School Diploma -
Lake Taylor Senior High School