Irene Drivas
Whitestone,NY
Summary
Dedicated and compassionate professional with a background in psychology and sociology, strong organizational skills, and firsthand experience advocating for individuals with disabilities. As a parent of a deaf child, I have experience with accessibility challenges and support services. Currently learning American Sign Language (ASL) to further enhance communication and advocacy skills. Seeking a Service Coordinator position where I can utilize my interpersonal skills, problem-solving abilities, and knowledge of human behavior to enhance client support and program coordination.
Overview
10
10
years of professional experience
Work History
Restaurant Front of House Manager
Butcher Bar
Astoria, USA
03.2015 - Current
- Supervise daily operations, ensuring customer satisfaction and smooth service
- Train and coach employees on performance and customer service
- Resolve conflicts and complaints efficiently
- Organize and maintain documentation, schedules, and records
Gym Receptionist
Astoria Sports Complex
Astoria, USA
09.2015 - 09.2016
- Managed customer inquiries and scheduled appointments
- Assisted in administrative tasks such as filing and data entry
- Provided excellent customer service, addressing concerns and ensuring client satisfaction
Education
Bachelor of Arts (B.A.) - Applied Psychology, Sociology
Hunter College
New York, NY07.2021
Skills
- Knowledge of Disability Services & Accessibility Needs
- Strong Communication & Counseling Techniques
- Conflict Resolution & Problem-Solving
- Documentation & Organizational Skills
- Customer Service & Interpersonal Skills
- Table management
Additional Qualifications
- Personal experience navigating services for the deaf community
- Strong understanding of psychological and sociological principles in human services
- Food Handler's License
Timeline
Gym Receptionist
Astoria Sports Complex
09.2015 - 09.2016
Restaurant Front of House Manager
Butcher Bar
03.2015 - Current
Bachelor of Arts (B.A.) - Applied Psychology, Sociology
Hunter College