Irene Enriquez
Westwood,CA
Summary
Dynamic Medical Assistant with extensive experience at Skin and Cancer Institute, skilled in HIPAA compliance and patient scheduling. Proven ability to enhance clinic efficiency and reduce wait times through effective insurance verification. Bilingual in Spanish, fostering empathetic patient care and communication, while supporting a collaborative team environment.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Skin and Cancer Institute
07.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Student Supervisor
UCLA Dining Services
02.2023 - 12.2024
- Mentored new student supervisors, sharing best practices and providing guidance for success in the role.
- Facilitated a positive learning environment by proactively addressing conflicts and fostering open communication among students.
- Developed strong relationships with students, promoting trust and open dialogue about their needs and concerns.
- Boosted student performance by providing individualized attention and feedback on assignments.
- Established clear expectations for behavior within supervised spaces leading to an increase in quality interactions amongst peers.
Store Associate
In-N-Out Burger
10.2023 - 12.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
Education
Bachelor of Science - Psychobiology
University of California, Los Angeles
Los Angeles, CA06-2024
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Direct patient care
- Insurance verification
Languages
Spanish
Full Professional
Timeline
Medical Assistant
Skin and Cancer Institute
07.2024 - Current
Store Associate
In-N-Out Burger
10.2023 - 12.2023
Student Supervisor
UCLA Dining Services
02.2023 - 12.2024
Bachelor of Science - Psychobiology
University of California, Los Angeles
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