Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Irene Garcia

Sacramento

Summary

Dynamic professional with, excelling in office correspondence and phone reception. Proven ability to enhance communication and streamline processes, while fostering a positive customer experience. Skilled in requisition processing and training, consistently achieving high customer satisfaction through attentive and service.

Overview

4
4
years of professional experience

Work History

Secretary

New Path Concrete
01.2022 - 01.2024
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained electronic filing systems and categorized documents.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Boba Barista

Bober Tea
07.2020 - 01.2022
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

Degree Expected - Medical Assistance

NCE
Sacramento, CA
12-2025

High School Diploma -

John F Kennedy
Sacramento, CA
06-2021

Skills

  • Office correspondence
  • Phone reception
  • Requisition processing
  • Letter writing
  • Food safety
  • Innovatory Tracker

Languages

Spanish
Native or Bilingual

Timeline

Secretary

New Path Concrete
01.2022 - 01.2024

Boba Barista

Bober Tea
07.2020 - 01.2022

Degree Expected - Medical Assistance

NCE

High School Diploma -

John F Kennedy

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