Irene Gritsonis-Herr
Norridge,IL
Summary
SALES & MANAGEMENT with 15+ years of sales and leadership success. Broad knowledge of interior design, home improvement and construction materials, coupled with project management success. Proven leader and solid organizer, with history of managing excellent customer, subcontractor and vendor relationships to advance sales. Excellent creativity and resourcefulness coupled with superb negotiating strengths. Serve as technical, sales, and product knowledge resource for colleagues; adeptly balance numerous competing priorities and simultaneous projects to achieve goals. Smart candidate keeps meticulous details on status of customers and collection efforts. Friendly and engaging with great attention to detail. Successful account representative provided ongoing support to ensure client satisfaction. Identified market trends, understood competitive landscape and possessed excellent communication skills to explain customer options. Developed comprehensive knowledge of product lines to maximize profits while promoting customer satisfaction.
Overview
20
20
years of professional experience
Work History
Account Manager
FIVE STAR PAINTING
03.2016 - Current
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Daily 3 to 4 in-home sales appointments.
- Meet with client for walkthrough, quote and finalize project.
- Planned and directed project to achieve on-time, on-budget completion.
- Recruit and build relationship with crews and suppliers.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Set and achieved company defined sales goals.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Interior Designer
HERR INTERIORS
05.2003 - Current
- Generate leads, establish relationships, and consult with clients to identify needs.
- Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
- Support clients in managing projects and selecting and hiring contractors.
- Successfully managed all aspects of business development, including planning and strategies, structure and organization, and marketing and sales functions.
- Planned and directed project to build $1.4-million residence, achieving on-time, on-budget completion.
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Communicated product information, installation methods and product upgrade options.
- Produced detailed cost estimates and coordinated with vendors to deliver budget-friendly solutions.
- Specified appropriate products and materials to meet project objectives and design scheme.
- Direct all business functions, including financial management, marketing and sales, vendor sourcing and relationships, inventory, and client relations.
Education
Associate of Arts - Interior Design
Harrington College of Design
Chicago, IL06.1999
Skills
- Sales / Business Strategies
- Relationship Cultivation
- Subcontractor Management
- Polished Presentations
- Team Leadership
- Account Management
- Business Development
- Sales Proposal Creation
- Account Reconciliation
- Correspondence Writing
- Problem Resolution
- Microsoft Office
Affiliations
IDS
Languages
Greek
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Account Manager
FIVE STAR PAINTING
03.2016 - Current
Interior Designer
HERR INTERIORS
05.2003 - Current
Associate of Arts - Interior Design
Harrington College of Design
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