Irene Muruato
Casa Grande,AZ
Summary
Front office experience for more then 10 years in answering phones, faxing, filing. Customer service oriented Medical Assistant skilled with greeting patients, scheduling appointments and preparing patient charts.
Overview
12
12
years of professional experience
1
1
Certification
1
1
Language
Work History
Care Coordinator
Prileo Home Care
Casa Grande, AZ
10.2007 - 08.2016
Confer with customers by telephone or in person to provide information about
services, getting new clients form case managers, doing intake, supervisor visits.Clocking in and out caregivers on there shift.Check to ensure that caregiver are at there clients houses.
Assign work schedules, following work requirements, to ensure quality and timely delivery of service. Maintain records of clients, condition, progress, or problems to report and discuss observations with supervisor or case manager. In September of 2014 I was promoted to Care Coordinator.
Assign work schedules, following work requirements, to ensure quality and timely delivery of service. Maintain records of clients, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Asstistant Manager/ On Site Manager
Active Self Storage
Casa Grande, Az
06.2004 - 08.2007
Confer with customers by telephone or in person to provide information about
services, takeing or enter payment to there accounts, cancel accounts. Making bank deposited. Keep records of customer interactions or transactions, recording details of
inquiries, complaints, or comments, as well as actions taken.Determine charges for services requested, collect deposits or payments, or
arrange for billing.Resolve customers\' service or billing complaints by performing activities
such as exchanging merchandise, refunding money, or adjusting bills. In March of 2005 I was promoted to On Site Manager,
Education
High School Diploma -
Chandler High School
Jun 1981
Skills
- Professional phone etiquette
- Customer service-oriented
- Flexible
- Works well under pressure
- Microsoft Excel
- Computer Office Assistant
- HIPAA compliance
Certification
Certified in DCW 1st Aid and CPR
Coordination Article 9 Fingerprint Clearance Card
Timeline
Care Coordinator
Prileo Home Care
10.2007 - 08.2016
Asstistant Manager/ On Site Manager
Active Self Storage
06.2004 - 08.2007
High School Diploma -
Chandler High School