Irene Norris
Houston,TX
Summary
Experienced professional in a wide variety of industries. I have more than 9 years of logistics, warehouse experience, and over 2 years in the restaurant industry. Well-grounded, career-driven, always thinking outside the box, and committed to day-to-day activities and objectives. Goal-driven, strong skills in problem-solving, and customer service. Commitment to teamwork and communication, with a clear sense of integrity.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Amazon Delivery Driver
Propel Logistics LLC
Houston, Texas
09.2025 - 01.2026
- Delivered packages efficiently across designated routes in a timely manner.
- Communicated effectively with customers to provide delivery updates and address concerns.
- Loaded and unloaded packages safely, ensuring proper handling of fragile items.
- Utilized handheld devices for tracking deliveries and managing delivery confirmations.
- Adhered to traffic laws and company policies during all driving activities.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Tanker Truck Driver
Aqua Logistics, LLC
Houston, USA
08.2023 - 03.2025
- Operated tanker trucks for safe transportation of liquid cargo.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Collaborated with dispatch to optimize delivery schedules and routes.
- Adhered to all local, state, and federal transportation regulations.
Tanker Driver
Quality Carriers
Channelview, USA
06.2022 - 06.2023
- Operated tanker trucks to transport liquid cargo safely and efficiently.
- Loaded and unloaded materials according to established safety protocols.
- Maintained accurate logs of hours driven and cargo transported.
- Trained new drivers on company safety standards and operational procedures.
Logistics Supervisor / Truck Driver
Central Freight Lines
Waco, USA
01.2019 - 01.2021
- Regional double trailers truck driver.
- Upon completing my second college degree, I was promoted to a Logistics Supervisor.
- Kept Warehouse inventory updated and corrected daily at the Houston facility and Fort Worth Texas facility.
- Experienced in resolving shipment issues and getting the appropriate product to customers in a timely manner.
- Over seeing the transportation of goods starting with the loading process, until delivered.
- Created schedules for drivers that coincide with customers needs.
- Maintain over 15+ drivers schedules weekly.
- Work closely with the Chief Supply Officers at distribution centers in order to maintain the schedule of my drivers.
- Control the movement of certain high demand materials and products.
- Responsible for creating delivery routes of LTL (Less than a truckload).
- Experienced in Logistics and transportation software.
Driver/ Dispatcher/ Unit Manager Trainee
Grocers Supply company
Houston, USA
02.2015 - 04.2019
- Knowledgeable in tractors and trailers location and status.
- Moved trailers to designated dock for loading and unloading safely without any accidents or incidents.
- Inspect trailers for damages and report it to the right department (maintenance) for corrections.
- Excellent computer skills with the radio Retalix, people's Net inside the commercial vehicles also with the desktop application.
- Performed all job- related duties assigned safely within company's policies and procedures.
- Teamwork and Communication.
Supervisor/ Delivery Driver
Act fast of Houston/Omnicare Pharmaceutical Company
Stafford, USA
01.2012 - 01.2014
- Delivered pharmaceutical medications overnight to hospitals, nursing homes and group homes.
- Proactively Communicated with nurses, doctors, and upper management and warehouse employees.
- Knowledgeable and detailed of Laws, literacy, federal regulations (TSA, FDA.) and safety regulations of company's policies.
- Experienced in Problem-solving skills, motivated team Players, coaching with strong skills in time management.
- Have trained and managed over 20 new candidates in a one-year period of being promoted to Supervisor.
- Supervised a team of 10 to 20 drivers overnight while on multiple routes throughout the greater Houston, Galveston, Conroe and kingwood area.
- Dispatched routes and daily assignments to subordinates, human relation skills through effect communication.
- Worked hand in hand with the pharmacy staff to understand each medication, the importance of patient privacy, and the importance of timely delivery with safety regulation and company policies.
- Customer support by reduced customers complaints and scheduled services, entered payments, filed forms, Able to multi-task in a fast-paced environment, outstanding verbal communicator.
- Strong planning, management and analytic skills.
- Knowledgeable in Computer applications, Microsoft Word, excel, PowerPoint, Adobe Photoshop and Illustrator.
Event Captain/Banquet Captain/Supervisor
Lucky Strike Entertainment
Houston, USA
01.2010 - 01.2012
- Supervisor over cocktail servers.
- Hosted and accommodating all host and hostess of the corporate businesses such as Shell Oil and Gas, Exxon Mobil, Ernest and Young, Chevron, Deloitte/Waste Management and other corporations.
- Organized and led teams to set up and take down buffets before and after the event.
- Experienced in sales, event orders preparing, properly distributing gratuity to servers at the end of each event.
- I've supervised over twenty servers at one time at a single event.
- Supervised daily activities of employee's performance and shift performance.
- Succeed against all challenges, collaborated with shift managers to manage shift productivity.
- Safely optimize people and technology with compliance with all company policies.
Education
Master's - Nonprofit Management
University of Houston-Downtown
Houston, TX02.2026
Bachelor's - Science
University of Houston downtown
Houston, TX05.2018
Associate's degree - Liberal Arts & Sciences
Houston Community College
Houston, TX01.2013
Skills
- Dispatching
- Supervising experience
- Microsoft Office
- Microsoft Outlook
- Customer service
- Order fulfillment
- Twic
- Call center
- Load and unload
- Dispatch
- Freight
- regional lane
- Logistics
- commercial driving
- sales
- Tractor-trailer
- Restaurant experience
- Driving
- Trucking
- Retail sales
- Communication skills
- Data analysis
- Logistics coordination
- Project management
- Team leadership
- Adaptive decision making
- Hazardous materials handling
- DOT regulations compliance
- Vehicle inspection procedures
- Professionalism and punctuality
- Accident prevention strategies
- Hazardous materials transportation
- Load securing expertise
Certification
- Commercial Driver's License (CDL), A, 06/01/25, TX, H (Hazardous Materials), N (Tank vehicles), X (Tank + Hazardous), T (Double/triple trailers)
- Hazmat Endorsement, 06/01/25
- Doubles/Triples Endorsement, 06/01/25
- X Endorsement, 06/01/25
- Tanker Endorsement, 06/01/25
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Amazon Delivery Driver
Propel Logistics LLC
09.2025 - 01.2026
Tanker Truck Driver
Aqua Logistics, LLC
08.2023 - 03.2025
Tanker Driver
Quality Carriers
06.2022 - 06.2023
Logistics Supervisor / Truck Driver
Central Freight Lines
01.2019 - 01.2021
Driver/ Dispatcher/ Unit Manager Trainee
Grocers Supply company
02.2015 - 04.2019
Supervisor/ Delivery Driver
Act fast of Houston/Omnicare Pharmaceutical Company
01.2012 - 01.2014
Event Captain/Banquet Captain/Supervisor
Lucky Strike Entertainment
01.2010 - 01.2012
Master's - Nonprofit Management
University of Houston-Downtown
Bachelor's - Science
University of Houston downtown
Associate's degree - Liberal Arts & Sciences
Houston Community College